China King

China King is a Chinese restaurant situated at 7113 Charleston Hwy C in Bowman, South Carolina, serving the local community with a variety of Chinese-American dishes. As a member of the Chinese Restaurant category, China King aims to provide options for both quick service and satisfying meals, available for dine-in and takeout. Based on recent customer reviews, we can glean insights into their food quality, service efficiency, and overall customer experience, while also noting a significant service issue reported by one patron.

One customer review offers a positive assessment, highlighting "quick service" and "hot, fresh food." They specifically praised the "red wings" as "awesome" and noted that the restaurant offers "huge" portions at "very reasonable" prices. This feedback suggests that China King is capable of providing a positive dining experience with tasty food, efficient service, and good value for money, particularly regarding their red wings and generous portion sizes.

In stark contrast, another customer shared a considerably negative experience, detailing a frustrating phone ordering process and an unsatisfactory interaction upon pickup. This reviewer, a regular customer, called in an order that included shrimp and broccoli with rice, red chicken wings, and sweet tea. They reported having to repeat their order multiple times due to the staff member's apparent confusion, especially when adding the red chicken wings, a dish they claim to order frequently. Despite confirming the order and a total of $16.00 over the phone, upon arriving at the restaurant after a long wait in line, they were asked for an additional 50 cents for the red chicken wings, with the explanation that the staff member had thought they ordered "regular" chicken wings.

The customer disputed this charge, emphasizing that they had repeated the order multiple times, and the staff member had repeated it back correctly, including the price of $16.00. Even the receipt showed a total of $16.00. The customer felt that this discrepancy was akin to a scam and, despite paying the extra 50 cents, vowed never to return due to the poor handling of the situation, the long wait, the lack of apology, and the refusal to admit the mistake. This detailed negative review raises significant concerns about potential inconsistencies in order taking, communication between staff and customers, and customer service practices at China King.

Considering these two reviews, it's evident that while China King has the potential to provide quick service, hot, fresh food, and generous portions at reasonable prices (as highlighted by one customer, particularly regarding their red wings), there are also serious concerns about the accuracy of order taking and the handling of discrepancies, as detailed by another. The negative experience suggests potential issues with staff training, communication clarity, and customer service resolution.

Based on the limited information, specific details about the restaurant's environment (such as the ambiance for dine-in customers) and the full range of services (beyond takeout and potential dine-in) are not available. There is no mention of any unique features, signature dishes beyond the red wings, or promotional offers. The positive review hints at a focus on efficiency and value, while the negative review points to potential shortcomings in ensuring order accuracy and providing satisfactory customer service.

For local users in Bowman, SC, considering China King, it would be prudent to weigh these contrasting experiences. The positive feedback on food quality, speed, and value, especially for the red wings, might be appealing. However, the detailed account of a significant error in order handling and the poor customer service response should also be taken into consideration. If you plan to order from China King, especially via phone, it might be wise to be exceptionally clear about your order and confirm the total price to avoid potential misunderstandings upon pickup.

To gather more comprehensive information about China King's menu, dine-in options, and any current specials, local users can contact them directly at (803) 829-3939 or +1 803-829-3939. Their address is 7113 Charleston Hwy C, Bowman, SC 29018, USA. Given the mixed feedback, it might be beneficial to inquire about their order confirmation process and customer service policies when placing an order.

In conclusion, China King in Bowman, SC, is a Chinese restaurant that appears to offer quick service, tasty food (with red wings being a standout item), and generous portions at reasonable prices, according to one review. However, another customer experienced significant issues with order accuracy and customer service, leading to a highly negative experience. Local users should consider both perspectives when deciding whether to patronize this establishment and might want to exercise caution when placing orders, especially over the phone.