China King

China King is a Chinese restaurant situated at 133 Bridge Town Blvd in New Bern, North Carolina (zip code 28560). As a local establishment within the Chinese Restaurant category, China King aims to serve the community with a selection of Chinese cuisine. They can be reached by phone at (252) 636-3155 or via their mobile number, +1 252-636-3155.

When considering a new dining option, especially within the diverse category of Chinese restaurants, it's common for potential customers to seek out the experiences of others. Online reviews can provide valuable insights into the food quality, service standards, and overall atmosphere of a restaurant. In the case of China King, the available feedback presents a mixed picture, with some customers expressing satisfaction while others have encountered significant issues.

One customer enthusiastically described the food at China King as "absolutely delicious" and stated that it is "ACTUALLY good Chinese food," expressing their intention to become a regular patron while living in New Bern. However, this positive review also included a notable criticism of their "fried rice," which they felt was essentially plain rice with added color.

In contrast, another customer shared a very negative experience involving both the delivery service and the subsequent interaction with the restaurant's management. This reviewer ordered food through a third-party delivery application (DoorDash) and reported that the delivery person, identified as one of the restaurant's workers, was rude when politely reminded about using the doorbell for hand-to-customer deliveries, as specified by the app. Following this encounter, the customer contacted the restaurant and spoke with the manager, who allegedly did not allow the customer to explain the situation, instead yelling and being rude. The reviewer stated they were unable to get a word in despite repeated attempts. The manager reportedly mentioned that the delivery person was new, a point the customer contested by stating that new employees should be properly trained in customer service. The reviewer expressed extreme dissatisfaction with the manager's behavior, interpreting it as reflective of the restaurant's overall approach to customer relations. As a result of this experience, the customer vowed never to eat from China King again and indicated intentions to report the incident to corporate and the Better Business Bureau.

These two reviews offer contrasting perspectives on China King. One highlights the positive aspect of food quality, with a specific critique of the fried rice, while the other details a severely negative experience centered on customer service issues with both a delivery employee and the restaurant's management.

For local users in New Bern considering China King, it's crucial to weigh these contrasting experiences. The positive feedback suggests that some customers find the food to be genuinely enjoyable and authentic. However, the negative review raises significant concerns about customer service, both during delivery and in communication with the management. Potential customers who prioritize courteous and professional service may find this feedback particularly relevant.

As a Chinese restaurant, China King likely offers a variety of popular dishes associated with this cuisine. While the specific menu items are not detailed in the provided information, typical Chinese restaurant offerings often include a range of meat, poultry, seafood, and vegetable dishes, along with staples like rice and noodles. The positive review's comment about the "fried rice" suggests that this is one of the items on their menu, although at least one customer found it lacking.

The availability of both a standard phone number and a mobile phone number for China King indicates that they are accessible for placing orders or making inquiries. The address provided, 133 Bridge Town Blvd, New Bern, NC 28560, confirms their physical location for those interested in takeout or potential dine-in options, although the reviews do not provide information about the restaurant's ambiance or dine-in experience.

For local residents seeking Chinese food in New Bern, China King represents one of the available options. The decision to patronize this restaurant may depend on individual priorities. Customers who place a high value on food quality might be encouraged by the positive review, while those who prioritize excellent customer service may be hesitant due to the negative experience shared by another reviewer.

It's important to remember that individual experiences at restaurants can vary. While online reviews offer valuable insights, they represent the perspectives of specific customers at a particular time. Factors such as the specific dishes ordered, the time of service, and individual expectations can all influence a customer's experience. Therefore, while the provided feedback should be taken into consideration, it does not necessarily guarantee a similar experience for every customer.

Local users might consider trying China King for themselves to form their own opinion, perhaps starting with dishes other than the fried rice, based on the available feedback. When ordering delivery, it may be prudent to specify any preferences regarding the delivery process. For any concerns encountered, the provided phone numbers offer a way to communicate directly with the restaurant.

In conclusion, China King is a Chinese restaurant located on Bridge Town Blvd in New Bern, NC. While one customer praised the food quality, another reported significant issues with both delivery service and the rudeness of the manager. Potential customers should consider these contrasting experiences when deciding whether to patronize China King for their Chinese food needs.