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Examining China King in St. Louis: Customer Experiences and Food Quality
  1. Chinese Food
  2. Chinese Restaurant
  3. Missouri
  4. St. Louis County
  5. St. Louis
  6. Chinese Restaurant in Olive Boulevard
  7. China King

China King

145 reviews

China King Photos

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Hours

Monday, 10:30 AM - 9:00 PM
Tuesday, Closed
Wednesday, 10:30 AM - 9:00 PM
Thursday, 10:30 AM - 9:00 PM
Friday, 10:30 AM - 9:00 PM
Saturday, 11:30 AM - 9:00 PM
Sunday, 11:30 AM - 9:00 PM

About China King

China King is a Chinese restaurant located at 12784 Olive Blvd in St. Louis, Missouri, aiming to serve the local community with a variety of Chinese culinary offerings. As a part of the Chinese Restaurant category, China King provides services that typically include both dine-in and takeout options. However, based on recent online customer reviews, the experiences at this establishment have been overwhelmingly negative, particularly concerning the quality of the food and the standard of customer service.

Details regarding the environment or ambiance of China King are not provided in the available reviews. The focus of the feedback is primarily on the food and the interactions with the staff rather than the physical setting of the restaurant. Therefore, an objective description of the dining environment cannot be accurately formulated based on the current information.

In terms of services, while the reviews do not explicitly state whether China King offers delivery, it is common for Chinese restaurants to provide this option, either directly or through third-party delivery platforms. To confirm the availability of delivery, as well as to inquire about dine-in and takeout services, it is recommended to contact China King directly at (314) 275-8880 or +1 314-275-8880. Calling ahead can also provide information about their operating hours and any specific service protocols they may have in place.

The features and quality of the food at China King have been severely criticized in the available customer feedback. One reviewer described the food as "garbage!!!" and expressed extreme dissatisfaction with receiving "greasy, burnt food." They specifically mentioned ordering a "Saint Paul sandwich" that they deemed inedible, suggesting that the restaurant knowingly served a substandard item. This reviewer's experience raises significant concerns about the kitchen's quality control and the restaurant's commitment to providing edible meals to its paying customers. The strong language used underscores the level of disappointment and suggests a complete lack of satisfaction with the food.

Another customer also reported a negative experience with the food, stating that the "General Tso’s chicken with fried rice" they ordered was "dry and tasteless." This indicates a failure to deliver on basic expectations for a popular Chinese dish. Combined with the first reviewer's comments, there is a clear pattern of dissatisfaction with the food quality at China King, suggesting potential issues with cooking techniques, ingredient freshness, or overall preparation standards.

Beyond the food quality, the second reviewer also had a profoundly negative encounter with the customer service. Upon entering the restaurant, they observed staff cooking in the back. When someone came to the front, instead of a greeting, the staff member allegedly yelled "your name" and then, as the customer was trying to understand the situation, rudely yelled "hello?" This behavior was described as the "rudest manner I’ve ever experienced in food service." This interaction paints a picture of unprofessional and unwelcoming staff, further detracting from any potential positive aspects of the restaurant. The reviewer concluded by advising others to "not go here unless you want rude people speaking at you and tasteless gross food you end up throwing out," also noting that the staff "didn’t seem happy to have any customers in there." This is a strong indictment of both the food and the service at China King.

Given the overwhelmingly negative nature of the recent reviews, it is challenging to identify any positive features of China King based solely on this information. The feedback focuses almost exclusively on poor food quality and rude customer service, indicating significant issues that potential customers should be aware of.

Currently, there is no information available regarding any promotional offers or special deals at China King. Given the strong negative feedback concerning the fundamental aspects of food and service, it is unlikely that promotional information would outweigh these concerns for prospective customers. Typically, restaurants with positive reviews might use promotions to attract more business, but in this case, addressing the core issues of food quality and customer service would likely be a higher priority.

In conclusion, the recent online reviews for China King at 12784 Olive Blvd in St. Louis paint a concerning picture. Customers have reported receiving greasy, burnt, and inedible food, as well as dry and tasteless dishes. Additionally, the customer service has been described as exceptionally rude and unwelcoming. Based on this information, potential local users should be extremely cautious when considering dining at or ordering from China King. The strong negative feedback suggests significant problems with both the kitchen operations and the front-of-house staff. Without any positive feedback to balance these serious concerns, it is difficult to recommend this establishment to anyone seeking a satisfactory Chinese dining experience. For those still considering it, contacting the restaurant directly at (314) 275-8880 or +1 314-275-8880 to inquire about their current practices and perhaps seek more recent feedback from other sources would be advisable.

China King Location

12784 Olive Blvd, St. Louis, MO 63141, USA

Customer Reviews

3.0
145 reviews
F
Felicia Moore
Apr 20, 2024

This food was garbage!!! How you can you package and serve your paying customers greasy, burnt food!!? Was it that expensive to recook a Saint Paul sandwich?? Basically y’all took my money because you knew this sandwich wasn’t edible! If you don’t 🤷🏿‍♀️ care about your customers why service them!!!

M
Max Masoner
Apr 13, 2025

I walked in and everyone is the back cooking. I was fine with that. As soon as someone comes from the back, he doesn’t say hello or hi or greet to get my attention just yells “your name” and as I looked up and trying to figure out what the hell is going on he yells “hello?” At me in the rudest manner I’ve ever experienced in food service. The food was also disgusting. I got general tso’s chicken with fried rice. It was dry and tasteless. Do not go here unless you want rude people speaking at you and tasteless gross food you end up throwing out. They didn’t seem happy to have any customers in there.

t
tia martin
Mar 29, 2025

The customer service is horrible. No smile, no welcome in, and when the food was ready it was slapped on the counter without a thank you or a goodbye.. no words at all. The food is mid. I ordered the chicken low mein. The tastes was fine by the noodles are mushy and over cooked.

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Gary Silverberg
May 01, 2025

Tried this restaurant for the the 1st time today. Ordered something and requested no onions and the request was ignored. They clearly aren’t customer focused here-very disappointing!!

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Marty Smith
Nov 11, 2024

Food was nothing special using bottled sauces, etc. Chicken quality was below average, and atmosphere is terrible. Uses the dining area for storage, and dining in you get plastic utensils that are cheap and bends when you try to stick it into the chicken, but chicken is unusually hard.

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