China King Asian Food

China King Asian Food, located at 280 S Koeller St, Oshkosh, WI 54902, USA, is categorized as a Chinese Restaurant that offers a buffet-style dining experience along with additional features like sushi and a Mongolian grill. For local users in Oshkosh seeking a diverse range of Asian culinary options, China King Asian Food presents itself as a potential choice. However, it is essential to consider recent customer feedback to gain a comprehensive understanding of the dining experience offered.

One customer review raises significant concerns regarding the quality and preparation of the food. This review states that some food items were either undercooked or overcooked and dry. Specifically, the Crab Rangoon was mentioned as being undercooked. The reviewer further alleges that the manager refused to provide a refund for the unsatisfactory dish and disputed the customer's explanation regarding the appearance of undercooked Crab Rangoons. This account also includes an accusation of an employee falsely claiming to have already removed payment from the table and a refusal by the management to review security camera footage to verify the situation. Additionally, the reviewer reports being accused of damaging bathroom facilities upon leaving the premises. This detailed negative experience highlights potential issues with food quality control, customer service, and conflict resolution at China King Asian Food.

In contrast, another customer review offers a more balanced perspective, describing the establishment as a "typical buffet" and noting the positive addition of sushi, despite a "small choice." The presence of a Mongolian grill is also mentioned as a positive feature. This suggests that China King Asian Food aims to provide variety through its buffet offerings, including options beyond traditional Chinese cuisine.

However, this second review also brings to light a concern regarding billing practices. The customer reports that the restaurant attempted to impose a "service fee" on their family's bill, which included two adults and three children (ages 12, 10, and 4). The customer states that they were not informed about this fee beforehand, as there was no warning or signage indicating its potential application. Consequently, the customer paid in cash without including the service fee. This incident raises questions about the transparency of pricing and the communication of additional charges to customers.

Based on the available customer feedback, China King Asian Food offers a buffet experience with the added attractions of sushi and a Mongolian grill, potentially providing a diverse range of Asian food options for local diners in Oshkosh. However, it is crucial to acknowledge the significant negative feedback regarding food quality issues, particularly the alleged serving of undercooked food and the subsequent handling of the customer complaint by the management. The reported attempt to add an unexpected service fee also warrants consideration regarding the restaurant's billing practices.

The limited information available does not provide details about the restaurant's ambiance or the general environment of the dining area. Therefore, local users would need to visit the establishment to assess the atmosphere for themselves. Similarly, there is no information regarding any specific promotional offers or unique features beyond the buffet, sushi, and Mongolian grill.

For local users in Oshkosh considering dining at China King Asian Food, it is advisable to weigh the contrasting customer experiences. The availability of a buffet with sushi and a Mongolian grill might appeal to those seeking variety. However, the serious allegations of undercooked food, poor customer service in handling complaints, and the attempt to impose an undisclosed service fee are significant factors that potential customers should take into account. To obtain the most current information about their menu, pricing, policies, and any ongoing promotions, local users may wish to contact China King Asian Food directly at (920) 424-9988 or their mobile number +1 920-424-9988.

In conclusion, China King Asian Food in Oshkosh offers a buffet with a selection of Chinese dishes, along with sushi and a Mongolian grill. While the variety might be appealing, potential customers should be aware of the reported negative experiences concerning food quality and billing practices. The conflicting reviews suggest a degree of inconsistency in the overall customer experience. Local users are encouraged to consider these factors and potentially seek further clarification from the restaurant before making a decision to dine there.