CHINA JOY 81

CHINA JOY 81, located at 1650 Margaret St #305 in Jacksonville, FL 32204, is a Chinese restaurant that provides a range of dishes within the Chinese Restaurant category. Based on customer reviews, CHINA JOY 81 offers options for both eating at the premises and ordering for delivery or takeout.

Customer experiences at CHINA JOY 81 appear to be somewhat varied, with positive feedback on the taste and freshness of some dishes contrasting with concerns about portion sizes and order accuracy. One reviewer who dined in described the restaurant as "small" with a lack of traditional table service, noting that while there are tables and a countertop available for eating in, the tables are situated very closely together. This suggests a more casual and perhaps space-constrained dining environment. This reviewer ordered Chicken with Black Bean Sauce, Pepper Steak, and initially Chicken with Green Beans. When informed that green beans were unavailable, they substituted Broccoli. They reported that all the food was prepared and ready within a reasonable timeframe and found everything to be "delicious and seemed fresh," with the vegetables being "perfectly cooked." Despite being unimpressed with the physical appearance of the place, this customer was highly satisfied with the taste of the food and the service received, stating a definite intention to order from CHINA JOY 81 again when back in Jacksonville.

In contrast, another customer who ordered food for delivery had a significantly negative experience with their Mongolian chicken. They reported ordering a QUART-sized portion of the dish but found the amount of chicken to be "less than a small chicken breast," with the remainder of the container being "FULL of onions." This discrepancy in the expected versus actual amount of the main ingredient led to strong dissatisfaction, with the customer stating "NEVER AGAIN!" The total cost of their order, including two meals, tax, and tip, was approximately $50, further exacerbating their disappointment with the value received. Upon calling the restaurant to inquire about the disproportionate amount of onions, the customer claimed the response was simply, "I don't know what to tell you that's the size of the order." This was compounded by the fact that the customer did not find the food to be particularly good, describing the onions as "barely cooked" and the fried rice as tasting "like chemicals." The reviewer even provided a picture (though not available to us) indicating the minimal amount of chicken remaining after they had removed what they described as "5 small finger sized pieces." This strongly negative review highlights concerns about portion control, ingredient ratios, food quality, and potentially customer service responsiveness.

Based on the customer reviews, the environment of CHINA JOY 81 is described as "small" with closely placed tables and a lack of traditional table service. This suggests a more fast-casual or takeout-oriented setup where customers may order at a counter and then seat themselves. The reviewer who dined in was not impressed with the appearance of the place, indicating that the ambiance may be basic or not a primary focus of the establishment. However, they still found the dining experience worthwhile due to the food and service quality they perceived.

The services offered by CHINA JOY 81 include both dine-in and delivery/takeout. Customers can eat at the tables or countertop available within the small restaurant space. They also offer delivery, as mentioned by the customer who ordered the Mongolian chicken. The first reviewer praised the service they received while dining in, suggesting attentive and friendly staff. However, the second reviewer's experience with customer service over the phone regarding the issue with their order was negative, indicating a potential inconsistency in how customer concerns are addressed.

The features of CHINA JOY 81 include a menu that offers dishes such as Chicken with Black Bean Sauce, Pepper Steak, Chicken with Broccoli (as a substitution for Green Beans), and Mongolian chicken. The first reviewer found the food to be delicious and fresh, with perfectly cooked vegetables. This suggests that when prepared well, the quality of their dishes can be high. However, the second reviewer's experience highlights potential issues with ingredient proportions (excessive onions, minimal chicken), cooking quality (barely cooked onions, chemically tasting fried rice), and portion sizes relative to the price, particularly for delivery orders.

The provided information does not contain any specific promotional details for CHINA JOY 81. Local users interested in potential promotions or special offers are advised to contact the restaurant directly via phone at (904) 388-8396 or +1 904-388-8396 to inquire about any current deals or to request a copy of their menu, which might highlight any such offers. Checking online delivery platforms they might partner with could also reveal promotional pricing or bundled deals.

In conclusion, CHINA JOY 81 in Jacksonville, FL, offers a mix of Chinese dishes for both dine-in and delivery/takeout. While one customer praised the delicious and fresh food and good service despite the unimpressive appearance of the small restaurant, another reported significant issues with a delivery order, including a disproportionate amount of onions in the Mongolian chicken, a minimal amount of chicken, poorly cooked onions, chemically tasting fried rice, and unsatisfactory customer service when trying to resolve the problem. These contrasting reviews suggest a potential inconsistency in food quality and order accuracy, particularly for delivery orders. Local users may want to consider these differing experiences when deciding whether to patronize CHINA JOY 81 and perhaps exercise caution, especially when placing delivery orders, by confirming portion sizes and ingredient ratios.