China Inn Cafe

I had been a customer to China Inn Cafe since 2017, I usually placed an order once a week and often twice a week. Throughout that time our tea order would not show up or they would send the wrong soup and they would give me a credit for the next order. Today was just the worst, food is good enough to put up with it most of the time, but when the missed one of the lunch items we ordered after they repeated the order multiple times forgot to charge us for it(they did not input the order in their system). When we called to figure out what happen we placed the order for the missing food, I waited to eat with my wife, 1:15 minutes later when we called to check on delivery time the said that the driver refused to deliver it because it wasn’t more than $20. I talked to the manager after the person who takes the order had to beg him to talk to me, I could here him in the background saying he does not want to deal with customer service issues, she insisted and then he got on the phone and said, “what you want!”( I tried to take the rude response as a translation thing). I explained that I have been a loyal customer for years and that I would like to have my food, he said he pays the driver too much for a order less than $20, I told him that I tip the driver $6-$10 for a ordered that is usually $34 and that my order would have been more than $20 if they had gotten it right in the first place. He said driver refused and that he cannot do anything about it, that I can go pick it up. Forgive the long negative review but good grief. Enough is enough. They have lost a loyal customer who put up with their incompetence for years. Do not be like me and put up with it, because when they mess up bad, the owner will not care. To the lady on the phone, thank you for making him get on the phone, you have integrity.

Disgusting ppl They don't care about you because they don't eat it themselves Don't eat here as you can see A ROACH IN MY FOOD! then they had the nerve to ask if I wanted some more Don't bring this garbage to your family to eat I beg you I will be reporting them to food authorities! They need to be inspected ASAP

We stopped by after bowling and I’m glad we did. The food was very flavorful and portion size was ample. I’ll add to my list of spots. Also the lunch specials look to be a great value. Will try the next time.

On my first visit, the special was asparagus with chicken and shrimp. I was surprised by the size of the portion and the great quality, all for under $10.

After doing loops and loops we gave them a try and THANKS GOD it’s a family business the service was Amazing; since we entered to the Restaurant and during our stay. The Portions are very well for the Price, The Special Rice, The Boo Boo Platter, General Tao Chicken it’s a must have! Delicious and the Cheese Ragoon was on point the cheese cream was excellent, they have plenty of tables available so you could come in big groups and believe me you won’t break the bank whit aaaall the food you can get!