China House Restaurant

China House Restaurant is a Chinese restaurant located at 2526 N Meridian Ave in Oklahoma City, OK 73107. Operating within the Chinese Restaurant category, China House aims to serve the local community with a variety of Chinese dishes. They can be contacted at (405) 948-3336 or +1 405-948-3336 for inquiries about their menu and services. However, it is crucial for potential customers to consider the information available from recent customer reviews before making a decision to dine at or order from this establishment.

Details regarding the environment and ambiance of China House Restaurant are not provided in the given reviews. Typically, Chinese restaurants vary in their decor and atmosphere, ranging from casual and functional to more elaborately decorated spaces. Without specific information, it is difficult to describe the likely setting of China House. Customers interested in the dine-in experience may wish to inquire directly or look for external sources such as online photos or social media if available.

The services offered by China House Restaurant likely include both dine-in and takeout options, which are standard for most restaurants in this category. One review mentions placing a phone order for chicken chow mein, indicating that takeout is available. It is also reasonable to assume that dine-in service is offered at their physical location. To confirm if they provide delivery services, either directly or through third-party apps, it would be best to contact them directly using the provided phone numbers. Information about their operating hours and any specific service protocols can also be obtained through direct communication.

The limited customer feedback available paints a concerning picture regarding the food and service at China House Restaurant. One customer recounted a significant issue with an order of chicken chow mein. Expecting a dish similar to what they had experienced elsewhere (referencing Panda Express), they received something drastically different. This led to multiple exchanges with the "manager on duty," who initially agreed to a no-charge exchange but then provided another unsatisfactory dish. Ultimately, the manager refused a refund, citing that an exchange had already been made. The customer expressed frustration with the discrepancy between their expectation of chow mein and what China House served, even after showing a reference picture. This incident highlights potential issues with order accuracy, communication about menu items, and customer service resolution.

Adding to these concerns, another review described alarming hygiene practices observed in the kitchen. The reviewer claimed to have seen a cook handling food without washing their hands. This is a severe violation of food safety standards and raises significant health concerns. Furthermore, this reviewer alleged that the manager was uncooperative and unresponsive to customer complaints. They also stated that they and their boyfriend became sick after eating the food and were denied a refund. The account of an employee handling money and then directly preparing vegetables without washing hands further exacerbates the hygiene worries. This review strongly advises against eating at China House due to the perceived poor food handling and taste.

Given the overwhelmingly negative nature of the available reviews, it is challenging to identify any positive features of China House Restaurant based solely on this information. The issues raised pertain to fundamental aspects of a food service establishment, including food quality, order accuracy, customer service, and, most critically, hygiene practices. The experiences shared by these customers suggest significant shortcomings in these areas.

Currently, no information regarding promotional offers or special deals at China House Restaurant is available in the provided text. Restaurants often use promotions to attract customers, but in light of the serious concerns raised in the reviews, any potential promotions would need to be weighed against the reported negative experiences. Customers considering this restaurant might want to inquire about any such offers directly, but should also remain mindful of the feedback shared by other patrons.

In conclusion, the limited but impactful customer reviews for China House Restaurant at 2526 N Meridian Ave in Oklahoma City present a stark warning for potential customers. The issues raised include significant discrepancies in food expectations versus what was received, poor customer service exemplified by a refusal to rectify order errors and provide refunds, and, most alarmingly, serious allegations of unhygienic food handling practices. These accounts suggest a need for caution and further investigation before choosing to dine at or order from China House Restaurant. Local users are strongly advised to consider these reviews and perhaps seek more recent feedback or contact the restaurant directly to address these concerns before making a decision.