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China House Chinese Kitchen - Wilmington Restaurant
  1. Chinese Food
  2. Chinese Restaurant
  3. Delaware
  4. New Castle County
  5. Wilmington
  6. Chinese Restaurant in West Newport Pike
  7. China House Chinese Kitchen

China House Chinese Kitchen

133 reviews

Hours

Monday, Closed
Tuesday, 11:00 AM - 9:00 PM
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 10:00 PM
Saturday, 11:00 AM - 10:00 PM
Sunday, 12:00 AM - 9:00 PM

About China House Chinese Kitchen

China House Chinese Kitchen is a Chinese restaurant located at 1620 W Newport Pike, Wilmington, DE 19804. You can contact them at (302) 995-6162 or +1 302-995-6162 for orders and inquiries.

Customer reviews present a mixed view of China House Chinese Kitchen. Some customers express satisfaction with the food quality, noting that the dishes remain delicious even when reheated. One reviewer mentioned it being a "childhood spot" that consistently delivers good food.

However, other customers have reported negative experiences regarding customer service, particularly concerning payment issues. One review details an encounter where the restaurant owner expressed reluctance to accept an American Express card due to service charges. This interaction led to a confrontation, with the customer feeling disrespected and ultimately deciding to take their business elsewhere. The review also highlighted concerns about the owner's attitude and lack of customer service skills.

These reviews suggest that while the food quality may be satisfactory for some, customer service can be inconsistent. Potential customers should be aware of the reported payment issues and possible variations in service quality.

If you choose to dine at or order from China House Chinese Kitchen, be prepared for potential variations in service. If using an American Express card, it's advisable to clarify their payment policy beforehand.

China House Chinese Kitchen Location

1620 W Newport Pike, Wilmington, DE 19804, USA

Customer Reviews

3.0
133 reviews
K
Keshia Garnett
Jul 14, 2024

My childhood spot never disappoints me. My food was delicious even the next day! Keep up the good work 🤗

D
Daniel Kelly
Nov 13, 2024

I go in there I give him my name and he tells me the price. I give him my card he goes this time I'll take this but next time I'm not going to, talking about American Express. I said well I won't give you my business anymore..he looked at me shocked and then turned his head away and didn't say anything and then gave me an attitude and then as I was leaving said what's up with my attitude...lol this is after I just drove 15 minutes to come to his restaurant specially, and gave him my business. I don't have time to be disrespected by people after I drove to the restaurant and if you don't take my card then don't do business with me ever again over a $1.50 service charge fee from American Express Then No thanks I'll take my business other places where they don't have an attitude. I really can see why y'all have a 3.8 LOL it's sad bro you don't even know the first thing about running a business. The customer is important and you show no to little respect to them it won't work out in your favor

M
Mary Wharton
Dec 27, 2021

This was my “go to” Chinese takeout. Order was always correct, food good and customer service excellent. Tonight I ordered my food - spent almost $45 and when go home and put in plate my shrimp egg foo young had no shrimp ans in one patty looked like it had an entire onion in it. Once I picked out the onion I had 1/4 of a patty left on my plate. I called and explained I had no shrimp I was asked what about the second patty. Should have shrimp in all patties hence the $2 extra shrimp.I was told to bring back and they would cook again but I live about 27 minutes from the place and was not going back and home again approximately hour drive. I said I would bring it back on Tuesday (closed on Monday’s) and no response. I am very disappointed in the food this time and will have to look for another place to order from. First picture are all the onions in one patty and second plate show remaining egg foo young with no shrimp- at least what was left of it with onions taken out

K
Kyle Skinner
Sep 18, 2024

This place is the best Chinese place around. People are crazy for giving it 3.8 stars. The family is great and the young man who takes orders and packs everything is always polite and has your order perfect every time!

J
John Harris
Nov 09, 2024

The guy at the counter seems to have a chip on his shoulder. Never pleasant, Never a thank you for patronizing his establishment. I'll go elsewhere from now on.The food is just run of the mill, nothing special.

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