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China House: Meal Delivery in McHenry - Customer Reviews and Information
  1. Chinese Food
  2. Chinese Restaurant
  3. Illinois
  4. McHenry County
  5. McHenry
  6. Chinese Restaurant in Bank Drive
  7. China House

China House

152 reviews

China House Photos

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Hours

Monday, 10:00 AM - 10:00 PM
Tuesday, 10:00 AM - 10:00 PM
Wednesday, 10:00 AM - 10:00 PM
Thursday, 10:00 AM - 10:00 PM
Friday, 10:00 AM - 10:00 PM
Saturday, 10:00 AM - 10:00 PM
Sunday, 10:00 AM - 10:00 PM

About China House

China House, located at 376 Bank Dr, McHenry, IL 60050, offers Chinese food delivery services. They can be contacted at (815) 759-1111 or +1 815-759-1111.

Based on customer reviews, the experience with China House's meal delivery has been largely negative. Several customers have expressed dissatisfaction with the food quality and service.

Common complaints include:

  • Overcooked and inedible food, such as fried shrimp that was described as "crunchy" and lacking shrimp flavor.
  • Poor food quality, with reports of "terrible stomach pain," "tasteless" dishes, and excessively oily food.
  • Incorrect order fulfillment, including missing utensils and napkins, despite being requested.
  • Overcooked vegetables and hard noodles.
  • Flavor discrepancies from expected Chinese cuisine.
  • Rude customer service, with reports of a manager being unhelpful and dismissive of concerns.

Customers have indicated that they would not recommend eating at or ordering from China House due to these issues. The reviews consistently highlight concerns about food quality and customer service.

It is important to note that these reviews represent individual experiences and may not reflect every customer's experience. However, the consistent negative feedback suggests potential issues with the restaurant's food preparation and customer service.

Customer Reviews

3.0
152 reviews
d
debra blasco
Dec 25, 2024

I ordered the fried shrimp I couldn’t eat it because it was over cooked . It was crunchy and you didn’t even taste the shrimp . Very disappointed! I called a few hours later but it was hard to communicate my disappointment in the food . I realize it was Christmas Eve but still it was not edible .

K
Kyle Smith
Aug 24, 2024

If i could rate a 0 I would. Terrible stomach pain. Had food delivered through an app. Totally unsatisftory and tasteless. They didn't read any of the notes, did not supply us with utensils and napkins even though that was selected on the order. The veggies were severely overcooked and the noddles were hard, the entire food order was also way too oily. The flavor was way off from what was expected as I've eaten Chinese food my whole life. I called and the manager answered and he was extremely rude and told me to contact the food service as if that was going to fix their cooking or service. All I wanted to say were the issues with the food so they didn't do it to anyone else... just terrible. Terrible place to eat or order from.

L
Lauren Hoyt (Dottie)
Oct 09, 2022

What’s with all the bad reviews? This place has delicious food. Very quick delivery as well. The mooshu pork was delicious definitely recommended!

M
Magdalena Garcia
Dec 01, 2023

I genuinely do not understand how this restaurant has negative reviews. I have been coming to this establishment for over 10 years and have never had a major issue. They have always corrected any mistakes. In addition to the food being delicious, you can’t beat the affordability. The portions are very generous and the lunch specials include a pop. Some of my favorite items are the pork fried rice, steak pepper, and their egg rolls. If you are looking for a quick delicious bite, I greatly recommend this establishment.

S
Shivani Patel
Feb 02, 2023

VERY BAD food. The chicken was stale and smelled. The orange chicken had so much sauce in it and it was overflowing. DO NOT RECOMMEND

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