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Discover China House Meal Delivery in New Haven, CT
  1. Chinese Food
  2. Chinese Restaurant
  3. Connecticut
  4. New Haven County
  5. New Haven
  6. Edgewood
  7. Chinese Restaurant in Whalley Avenue
  8. China House

China House

167 reviews

China House Photos

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Hours

Monday, Closed
Tuesday, 11:00 AM - 11:00 PM
Wednesday, 11:00 AM - 11:00 PM
Thursday, 11:00 AM - 11:00 PM
Friday, 11:00 AM - 0:00 AM
Saturday, 11:00 AM - 0:00 AM
Sunday, 12:00 AM - 11:00 PM

About China House

China House is a Chinese restaurant located at 338 Whalley Ave, New Haven, CT 06511, USA. They offer meal delivery services to the local area. You can contact them to place an order by phone at (203) 777-0261 or via their mobile number +1 203-777-0261.

Based on recent customer feedback, it's important for local users to be aware of some experiences shared online. One customer reported an issue with payment options, stating they were abruptly hung up on when attempting to pay with a card and were informed that China House is a cash-only establishment. This customer also mentioned they typically use Apple Pay and did not have cash at the time.

Another customer shared a significantly negative experience, citing poor service, cold food delivered an hour after ordering, a rude order-taker and delivery person, and receiving the wrong order (soggy fried chicken instead of General Tso's chicken). This customer also mentioned that even the correctly delivered items, French fries and a side of sweet and sour chicken, were cold.

It is advisable for potential customers to consider these recent reviews when deciding to order from China House. While these reviews highlight specific issues with service, delivery, and order accuracy, individual experiences may vary. We recommend confirming payment methods and clarifying order details when placing an order.

For local users in New Haven looking for Chinese cuisine delivery, China House is an option to consider, keeping in mind the recent feedback regarding their service and order fulfillment. We encourage customers to communicate clearly regarding their orders and payment preferences when contacting the restaurant.

China House Location

338 Whalley Ave, New Haven, CT 06511, USA

Customer Reviews

3.0
167 reviews
S
Sixto H. Diaz (Tito)
Sep 08, 2024

Usually, I do not leave negative reviews, but they hung up on me over the phone when I asked to pay with a card. They said cash only and abruptly hung up. I wanted to try their food and normally use Apple Pay, so I did not have cash. I guess it's okay that they do not accept cards, but the abrupt hang-up made me laugh. I was surprised by it, and so I think a one-star review is appropriate for now.

S
Shlease Belcher
Nov 14, 2024

The worse service ever. The service was so bad, my food is not even warm, it’s cold. The food was delivered a hr after it was ordered. The person who took my order along with the person delivering were rude. Then to top it all off, they gave me the wrong order; I got some soggy ass fried chicken instead of the general tso I ordered…which probably wouldn’t have happened if the guy didn’t have an attitude while I was ordering. The only thing they got right was French fries and a side of sweet and sour chicken that was cold. NEVER AGAIN 👎

B
Beyond Me
Feb 21, 2018

Never again! I gave up eating Chinese Food months ago! I ordered wings and fried rice at the request of my children. So just look at the chicken they sent! Two orders of overcooked dried out, too small to even sell wings! The picture tells it all! If I was here when the order came he would not have got a dime!! This is unacceptable!

T
Thisbe Wu
Dec 04, 2023

One of the few restaurants/food places open late which is a godsend when you need a nighttime dinner. The staff are super kind and welcoming. Great service when I got takeout! The food was some of the best Chinese takeout in New Haven.

B
Brandon Watley
Jan 03, 2024

1 star for service over the phone. Very rude guy answering. Didn’t feel comfortable picking up my food or supporting they’re business. I will be going somewhere else. They’re 1 million other places you can eat.

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