China Garden

China Garden is a Chinese restaurant situated at 8016 Cambridge Commons Dr A, Charlotte, NC 28215, USA. As a Chinese restaurant serving the Charlotte community, China Garden can be contacted at (704) 563-1234 or via their mobile number +1 704-563-1234 for inquiries about their menu, services, or to place orders for takeout and potentially dine-in.

Recent customer reviews paint a concerning picture of the current dining experience at China Garden, particularly regarding the quality of their food and service. One reviewer described their meal as "terrible," specifically criticizing the "fried" rice for its unusually dark color and strange taste. They also found the Hunan chicken sauce to taste "off," suggesting the use of old oil or an improperly cleaned wok. Additionally, this customer noted the egg roll skin was excessively tough. The reviewer concluded by stating that the meal was one of the worst they had ever tasted and reported experiencing gastrointestinal issues afterward. They also found the cashier to be unfriendly and uninformed about the food.

Another customer expressed high disappointment after traveling across town to eat at China Garden. They reported that the chicken fried rice did not taste good at all and expressed uncertainty about the ingredients used, particularly the type of meat. This reviewer, who mentioned having enjoyed food from China Garden in the past (prior to the pandemic), noted a significant decline in quality over the years. As a fellow small business owner, they conveyed understanding of the challenges of maintaining quality and meeting demand but expressed higher expectations for China Garden. They reluctantly left a negative review due to their disappointing experience.

These reviews highlight significant issues with the food quality at China Garden. Concerns include the preparation and taste of the fried rice, the flavor of the Hunan chicken sauce, and the texture of the egg roll. The potential use of old oil or unclean cooking equipment is also suggested. Furthermore, one reviewer reported a negative physical reaction to the food, raising concerns about food safety or handling practices. The unfriendly and unknowledgeable demeanor of the cashier also detracts from the overall customer experience.

Given this feedback, potential customers should be aware of these recent experiences when considering dining at or ordering from China Garden. The reviews suggest a considerable drop in food quality over time, which is a significant concern for any restaurant. While past experiences might have been positive, the current feedback indicates a need for improvement in the kitchen and potentially in customer service.

Typically, a Chinese restaurant like China Garden would offer a menu featuring a variety of popular Chinese-American dishes. These often include appetizers such as spring rolls, dumplings, and egg rolls. Soups like wonton soup, egg drop soup, and hot and sour soup are common. Main courses usually consist of dishes featuring chicken, beef, pork, and seafood, prepared with various vegetables and sauces like sweet and sour, Kung Pao, General Tso's, and Szechuan. Rice dishes, including fried rice and steamed rice, as well as noodle dishes like lo mein and chow mein, are also standard offerings.

The environment of China Garden is not described in the provided reviews. The address lists a suite number within a "Cambridge Commons Dr," suggesting it might be located in a strip mall or a similar commercial complex. The reviews do not provide any information about the restaurant's interior decor, ambiance, or cleanliness. Therefore, it is impossible to describe the environment based solely on this information.

In terms of services, the reviews indicate that China Garden offers takeout, as customers have ordered and taken their food away. One reviewer mentioned going to the location, implying that dine-in service might also be available. However, the primary focus of the reviews is on the quality of the food received for takeout. Delivery services are not explicitly mentioned in the reviews, so it is unclear whether China Garden offers this option directly or through third-party platforms.

Promotional information for China Garden is not included in the provided customer reviews. Restaurants often have lunch specials, combination deals, or other promotions to attract customers. To learn about any current special offers or discounts at China Garden, it would be best to contact them directly via phone or visit their location to inquire about any ongoing promotions.

In conclusion, recent customer reviews for China Garden in Charlotte, NC, raise significant concerns regarding the quality of their food and the friendliness of their service. Customers have reported issues with the taste and preparation of dishes like fried rice and Hunan chicken, as well as problems with the texture of appetizers. One reviewer also reported experiencing illness after eating the food. These negative experiences contrast with potentially positive experiences from the past, suggesting a decline in quality. Potential customers should carefully consider this recent feedback when deciding whether to dine at or order from China Garden. It might be prudent to explore other Chinese restaurant options in the Charlotte area based on these recent experiences. For those still interested, direct contact with the restaurant is recommended to inquire about their current standards and any potential improvements.