Find My Perfect Chinese Restaurant Near Me

An Objective Look at China Express in Pineville, NC: Mixed Feedback on Food and Service
  1. Chinese Food
  2. Chinese Restaurant
  3. North Carolina
  4. Mecklenburg County
  5. Pineville
  6. Chinese Restaurant in South Polk Street
  7. China Express

China Express

259 reviews

China Express Photos

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Hours

Monday, 11:00 AM - 9:30 PM
Tuesday, 11:00 AM - 9:30 PM
Wednesday, 11:00 AM - 9:30 PM
Thursday, 11:00 AM - 9:30 PM
Friday, 11:00 AM - 10:00 PM
Saturday, 11:00 AM - 10:00 PM
Sunday, Closed

About China Express

China Express is a Chinese restaurant located at 315 S Polk St #4a in Pineville, North Carolina, offering a range of Chinese cuisine primarily for takeout. This introduction aims to provide local users with an objective assessment of the restaurant based on recent customer reviews available online. It is important to consider all aspects of the feedback to gain a comprehensive understanding of the potential experience at China Express.

Information regarding the environment of China Express is limited in the provided reviews. One review mentions the interior being "completely empty" during a pickup, suggesting that the restaurant may primarily focus on takeout orders rather than dine-in service. However, this single observation does not provide a comprehensive picture of the restaurant's ambiance or facilities. Without further information, it is difficult to describe the environment that customers might encounter when picking up their orders.

The service at China Express appears to have some inconsistencies, according to customer feedback. One reviewer who placed a phone order for vegetable fried rice was told it would be ready in 10 minutes but ended up waiting approximately 30 minutes in total, despite the restaurant being empty. This suggests potential issues with order preparation time management. Another customer who ordered rice and wings experienced a significant error with their order, as the wings were missing until they arrived home. This indicates potential problems with order accuracy. While one reviewer noted that the "food was extremely hot and fresh," this comment pertains to the food quality rather than the service efficiency or accuracy.

The features of China Express, based on the limited reviews, are also mixed. One positive aspect mentioned is that the food can be "extremely hot and fresh," suggesting that the restaurant aims to serve freshly prepared meals. Additionally, one reviewer who ordered a General Tso combo with a substitution for vegetable fried rice found the General Tso chicken to be "ok." However, this same reviewer noted a significant issue with the vegetable fried rice, stating that it had "no seasoning just vegetables and fried rice." This lack of flavor is a notable drawback.

More concerning are the issues raised in subsequent reviews. One customer who ordered vegetable fried rice reported finding "old and possibly molded pieces" within the vegetables. This is a serious food safety concern and indicates potential problems with ingredient freshness and handling. The reviewer explicitly stated that they do "not recommend and will not be returning" due to this experience.

Another significant issue was reported by a customer who ordered wings. They discovered upon arriving home that the "wings were not trimmed to the proper extent" and had "feathers everywhere on the cooked wings." This lack of proper preparation and the presence of feathers on cooked food is unsanitary and raises serious questions about the restaurant's food handling practices. This reviewer strongly advised others "not to order here" to avoid potential health risks.

Currently, there is no information available regarding any promotional offers or unique features that might distinguish China Express. The recent customer feedback focuses heavily on negative experiences related to food quality, ingredient freshness, and order accuracy. The absence of any positive comments about special promotions suggests that customers are primarily focused on the fundamental aspects of food and service.

The overall picture of China Express based on these recent reviews is concerning. While one customer found their General Tso chicken to be acceptable and the food to be hot and fresh, the significant issues raised by other reviewers cannot be ignored. The reports of unseasoned fried rice, potentially moldy vegetables, and improperly prepared chicken wings with feathers are serious food quality and safety concerns that potential local users should be aware of. The inconsistency in order preparation time and accuracy also suggests potential issues with service efficiency.

Given the nature of the negative feedback, it is difficult to recommend China Express to local users at this time. The potential health risks associated with improperly prepared food and the presence of mold are significant deterrents. While individual experiences may vary, the recent online reviews paint a concerning picture that should be carefully considered by those seeking Chinese takeout in the Pineville, NC area. It would be advisable to seek more recent reviews from a wider range of sources to determine if these issues have been addressed or if they represent an ongoing pattern.

In conclusion, China Express in Pineville, NC, has received recent customer feedback that raises significant concerns regarding food quality, ingredient freshness, and food handling practices. Reports of unseasoned food, potentially moldy vegetables, and improperly prepared chicken wings with feathers should be carefully considered by potential local users. While some aspects like food temperature have been noted positively, the serious nature of the reported issues warrants caution.

China Express Location

315 S Polk St #4a, Pineville, NC 28134, USA

Customer Reviews

3.0
259 reviews
M
Mr. Clinkscales
Sep 30, 2024

General tso combo ordered (sub for vegetable fried rice). Food was extremely hot and fresh. However the fried rice had no seasoning just veggetables and fried rice. The general tso chicken was ok Update September 30 @ PM Purchase vegetable fried rice over the phone and was told it would be 10 mins. I arrive at the restaurant 20mins later and the food was not done. They were completely empty inside and the only person inside was another lady doing a pickup. It then took another almost 10mins before it was ready. That was, OK. The bad part is that the vegetables in my fried rice had old and possibly molded pieces (see picture). I do not recommend and will not be returning

D
Daniil Iusipov
Jan 09, 2025

An order was placed for rice and wings. I didn't see the wings until I got home. The wings were not trimmed to the proper extent. There are feathers everywhere on the cooked wings. If you don't want to get poisoned, I advise you not to order here.

A
Anna Shumailova
Mar 08, 2025

The food was amazing, portions big, we enjoyed, we full and we want to come back. About the table, restrooms and the whole atmosphere, this is not the restaurant, that’why I don’t care about it, I pay for the delicious food and I get it

C
Carolyn Moss
Dec 09, 2024

We’ve been eating at China Express for at least 15 years. They have gone downhill quite a bit. Our last two orders had major problems . We ordered two beef and broccoli. We got massive amounts of broccoli and almost no beef. The next order we did was also for beef and broccoli and to be delivered. We’re a half a mile from the Restaurant. It was over an hour wait after telling me it would be 35 to 45 minutes when I called the restaurant back they said it would be another 20 minutes that my food was waiting on the driver- I told him to cancel my order that I was not gonna eat food waiting around for the driver to come and had been sitting there. We will not be using China Express any longer Regardless of how close and convenient it is.

J
James Doster
Apr 02, 2025

I've ordered from here before, but never the tofu. Ordered the Szechuan tofu, and it's not even cooked, it's just sort of warmed up in the sauce. Couldn't eat it. Had to order from somewhere else. Lost my money there :/

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