Explore China East Restaurant in Mansfield Center, CT

Chinese Restaurant Connecticut Tolland County Mansfield Mansfield Center Storrs Road

176 reviews

135 Storrs Rd H, Mansfield Center, CT 06250, USA
+1 860-423-1606

China East Photos

About China East

China East is a Chinese Restaurant located at 135 Storrs Rd H, Mansfield Center, CT 06250, USA. They can be contacted at phone number (860) 423-1606 or mobile phone +1 860-423-1606.

Customer reviews for China East indicate potential issues with both service and food quality. One customer reported a problem with their order involving extra charges for a requested "handful" of soy and duck sauce, which they felt were normal condiments. This led to dissatisfaction and a decision not to return.

Another customer had a significantly negative experience with the food, stating that their chicken, which was requested to be fried hard, arrived pink and red, indicating it was undercooked. They also claimed the chicken was not properly cleaned and deemed it inedible, considering it a waste of money. This reviewer also mentioned the unusual practice of having to order food at the door and stated they would never return.

Based on this recent feedback, potential customers should be aware of possible inconsistencies in food preparation and customer service at China East. The restaurant appears to primarily offer takeout service, given the mention of ordering at the door.

China East Location

135 Storrs Rd H, Mansfield Center, CT 06250, USA

Customer Reviews

3.0

176 reviews

Carleton Newell

Jun 15, 2024

Went tonight to get my usual boneless spare rib combo. Gave young woman $15 for my $12 order. Asked for “handful” of soy and duck sauce. She comes back and hands me $1 for change. When asked about other $2 she motions to bag and says you got sauces. Told her that was normal condiments with meals. She says “you asked for extra.” I pointed out that I did not and simply asked for handful. I won’t be going back.

Jane Doe

Dec 07, 2023

I asked for my chicken fried hard and it was pink and red not done at all.. just nasty couldn’t even eat my chicken..shiit the chicken wasn’t even cleaned ..a waste of my hard earned money!! U have to order ur food at the door I thought Covid was somewhat over lol.. but anyways I will never return here.

silima

May 15, 2024

Food is okay. Customer service is bad. I think it's part of their business model to "forget" a couple items every time. I've come back multiple times because the location is very convenient and they are quick, but you HAVE to take everything out of the box, check it there, and ask for the 1-3 items they've inevitably tried to cheat you out of.

Rj M

Oct 16, 2023

I would have to second the person who said, "Decent food but the rudest customer service ever!" We ordered and waited 20 min. Got there and they didn't have our order. Guessing they gave it to someone else. We had them remake the order and had to wait an additional 25 min. There was no apology for the wait or offer of an add on for their mistake. Rather they treated us like we were the problem, and they were doing us a favor. I like their food and good size portions, but the consistently poor customer service / tolerance has us looking for other alternatives in the area.

Joseph Constantino

Jul 15, 2024

This place is terrible, it's dirty. They block the front door with a table. So you can't even come in. You have to stand outside in the heat while you wait for your food to be prepared. Then while waiting for my food, they asked for my credit card and wanted me a shout the credit card number from the sidewalk across the restaurant to them. I told them i'm not paying for my food and i'm leaving.