China East

Welcome to a detailed introduction of China East, a Chinese restaurant located at 1350 SC-160, Fort Mill, SC 29715, USA. As a part of the Chinese Restaurant platform category, China East aims to provide a range of Chinese culinary options to the local community. For inquiries or to place an order, you can contact them at their phone number (803) 802-7737 or their mobile number +1 803-802-7737.

Based on the provided customer reviews, the environment of China East is a significant concern. One reviewer, who was visiting for the first time after moving from the Northeast, stated that they would "Not going back" and explicitly mentioned that "the place seems dirty." This is a strong negative assessment of the restaurant's cleanliness, which can be a critical factor for many diners when choosing a place to eat. While other aspects of the environment, such as decor or seating arrangements, are not mentioned, the issue of perceived uncleanliness stands out as a major drawback according to this customer's experience.

In terms of services, the reviews imply that China East offers dine-in and takeout options, as one customer ate at the restaurant, and another ordered various dishes. However, the focus of the reviews is primarily on the quality of the food and the cleanliness of the establishment rather than the specifics of the service provided. One reviewer mentioned an interaction with the staff regarding the poor quality of the egg drop soup, where they were offered a replacement but declined. This suggests a willingness to address issues, although the overall outcome for the customer was negative. Information regarding the speed of service, friendliness of staff, or availability of delivery services is not provided in the given reviews. To ascertain the full range of services offered by China East, it is advisable to contact them directly using the provided phone numbers.

The features of China East's cuisine, as described by the limited customer feedback, are largely negative. One reviewer found the "Chicken with broccoli was okay," indicating a neutral assessment of this particular dish. However, their overall experience was poor due to the perceived lack of cleanliness. The same reviewer also noted that the "egg drop soup wasn’t very good" and that they ultimately "threw it out." Additionally, they described the "veggie rolls were bland," further contributing to their negative impression of the food quality.

Another reviewer echoed the sentiment about the egg drop soup, describing both it and the rice they received as "soooo bland" and strongly advising others to "don’t eat here." They recounted their negative experience with the egg drop soup, stating it was "like oil with egg whites in it." When they raised this issue, they were offered a new soup, which they declined due to their initial negative experience. This customer also reported a lack of any offer for a refund, with the "guy at the front laughing and said sorry about that," which reflects poorly on their customer service approach when addressing food quality concerns.

The consistent negative feedback regarding the blandness of the rice and egg drop soup, along with the description of the egg drop soup's unappetizing texture, suggests significant issues with the preparation and flavor of these basic Chinese dishes. The blandness of the veggie rolls further indicates a potential lack of seasoning or flavor in their vegetarian options. While the chicken with broccoli was deemed "okay," it was not enough to salvage the overall negative impression left by the other dishes and the concerns about cleanliness.

The lack of positive comments about any specific dishes, combined with the explicit warnings against eating at China East due to bland food and perceived uncleanliness, paints a concerning picture for potential local users. The negative interaction regarding the refund and the staff's reaction to a complaint about food quality are also significant red flags for customer service.

Regarding promotional information, the provided customer reviews do not mention any specific current promotions, discounts, or special offers at China East. Given the negative feedback on the food and cleanliness, it is possible that the restaurant is not actively promoting itself or that customers did not encounter any promotions during their negative experiences. To inquire about any potential promotions, it is recommended to contact China East directly via phone or check if they have an online presence, such as a website or social media page, where promotions might be advertised.

In summary, the available information from recent customer reviews presents a negative view of China East in Fort Mill, SC. Customers have reported concerns about the cleanliness of the establishment and have described the food, particularly the egg drop soup, rice, and veggie rolls, as bland and of poor quality. One reviewer who had a negative experience with the egg drop soup also reported unsatisfactory customer service when addressing their concerns. While one dish, chicken with broccoli, was rated as "okay," it was not enough to overcome the overall negative impressions. Local users considering China East should be aware of this overwhelmingly negative recent feedback regarding both the food and the cleanliness. For the most up-to-date information on their menu, services (including dine-in and takeout), and any potential promotions, contacting the restaurant directly at (803) 802-7737 or +1 803-802-7737 is recommended, keeping in mind the experiences shared in these reviews.