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China East - New Castle Chinese Restaurant
  1. Chinese Food
  2. Chinese Restaurant
  3. Delaware
  4. New Castle County
  5. New Castle
  6. Chinese Restaurant in Ferry Cut Off Street
  7. China East

China East

76 reviews

Hours

Monday, 11:00 AM - 10:00 PM
Tuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 10:00 PM
Saturday, 11:00 AM - 10:00 PM
Sunday, Closed

About China East

China East, located at 726 Ferry Cut Off St, New Castle, DE 19720, is a Chinese restaurant offering takeout and delivery services. You can contact them at (302) 325-9913 or +1 302-325-9913 for orders and inquiries.

Based on customer reviews, experiences with China East vary significantly. Some customers have reported negative experiences regarding customer service and food quality. One review details a situation where a customer was missing an egg roll from their order and encountered resistance from the owner when attempting to resolve the issue. The owner reportedly insisted the egg roll was included, refused to acknowledge the customer's claim, and ultimately hung up on them. This review highlights concerns about professionalism and customer relations.

Another review mentioned issues with burnt crab ragoons. The customer reported that when they called to address the issue, they were told that serving burnt food was "normal," leading to further dissatisfaction.

These reviews suggest potential inconsistencies in food quality and customer service at China East. Customers considering ordering from this establishment should be aware of these reported issues.

If you choose to order from China East, it is recommended to double-check your order upon receipt and be prepared for potential challenges in resolving any discrepancies or quality concerns.

China East Location

726 Ferry Cut Off St, New Castle, DE 19720, USA

Customer Reviews

3.0
76 reviews
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Paul m
Jan 07, 2025

I ordered some food that included an egg roll when I got home there’s no egg roll in the bag. I called the owner and explained that I was missing the egg roll. She insisted that she put it in the bag and told me to look around the house for my missing egg roll. Keep in mind that I order at least 2 times a week from them. She insisted that the egg roll was in the bag. No matter what I said it didn’t matter. I explained to her that I didn’t try to cheat her out of an egg roll that probably cost her .50 cents, no matter what I said it didn’t change her mint and she hung up on me. STAY AWAY FROM THIS BUSINESS VERY UNPROFESSIONAL

T
TinaA
Aug 16, 2024

Horrible. Burnt crab ragoons. Called, she said that was normal. What? Normal to serve Burnt food? She was silent. .....opposed to how it should be.

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Bill Smith
Aug 09, 2024

Overall the food is good, but the lady who takes the orders is extremely rude, unprofessional, nasty and never heard the words "thank you" prior to leaving. I guess she thinks because she's the only Chinese restaurant in that immediate area, she can treat paying customers that way... Everyone I know that has been there says the same exact thing about her and everyone feels bad for her husband who has to deal with her nasty attitude regularly! She needs to take a class on how to provide customer service and how to be nice. Maybe where she's from, this is a normal but not in the U.S.A. A "hello" and a "thank you", would be nice!

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Tooty Person
May 04, 2022

They charged me $8 for this! Its in a hamburger container and only 2 shrimp no sauce and when I saw the container I said I didn't want it and she refused to give my money back and pushed out the food. Then yelled don't come back as im walking out the door🤬 Never again and it doesn't taste good. Very sweet for shrimp and broccoli

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Angel
Nov 27, 2024

They don’t give you no meat at all!!!!, don’t come here there are way better Chinese place around.

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