China Dragon

China Dragon is a Chinese restaurant located at 5254 Hull Street Rd N in Richmond, Virginia. As a local Chinese eatery, China Dragon offers a menu of dishes commonly found in Chinese restaurants, providing options for individuals in the Richmond area seeking this type of cuisine. The restaurant appears to cater to both dine-in and takeout customers, offering flexibility in how patrons can enjoy their meals.

For those wishing to contact China Dragon, the restaurant can be reached at (804) 291-9100 or via their mobile number +1 804-291-9100. These contact details are available for inquiries about the menu, operating hours, or for placing takeout orders.

Based on recent customer reviews found online, the feedback regarding China Dragon Chinese Restaurant is overwhelmingly negative, particularly concerning both the quality of the food and the standard of customer service. One customer recounted a highly unsatisfactory experience with their order of Beef and Broccoli. According to this review, the beef was undercooked, described as "still red n nasty as hell." While this customer found the egg rolls to be "good," they also noted that they were excessively oily. Furthermore, this reviewer expressed extreme dissatisfaction with the service received from the lady at the front counter. The customer alleged that the staff member was "rude as hell" both during a phone conversation and in person at the time of pickup. The review further claimed that the staff member attempted to snatch the customer's phone while they were trying to use Apple Pay. Based on this experience, the customer stated unequivocally that they would "never go back" to China Dragon.

Another customer review echoed the negative sentiment regarding the staff's demeanor. This reviewer described the workers as "sooo rude," expressing frustration with their attitude and perceived unwillingness to perform their jobs. The review included accusations of the staff "always shouting and doing to much," and the customer went so far as to express a hope that the establishment would be "torn down." This strongly negative feedback underscores significant issues with the customer service environment at China Dragon, suggesting a potentially hostile or unpleasant interaction for patrons.

Considering these two recent and highly critical reviews, it is difficult to provide a positive or even neutral introduction to China Dragon based solely on this information. The feedback raises serious concerns about food safety, specifically the issue of undercooked meat, as well as the quality of other dishes, such as the excessively oily egg rolls. Additionally, the reported rudeness and unprofessional behavior of the staff at the front counter paints a picture of a restaurant that may not prioritize customer satisfaction. The alleged attempt to snatch a customer's phone during a transaction is particularly alarming and suggests a severe breach of professional conduct.

Given the nature of this feedback, potential local users should be aware of these recent experiences when considering whether to patronize China Dragon. The reviews do not offer any positive aspects regarding the environment or any specific features of the restaurant that might outweigh these significant negative comments. There is no mention of cleanliness, ambiance, or any unique selling points that could be highlighted.

Furthermore, there is no indication of any promotional information or special offers in the provided reviews. Therefore, local users cannot rely on this data to find any incentives to try China Dragon despite the negative feedback. Any potential promotions would need to be sought through direct contact with the restaurant, although the reported customer service issues might deter individuals from doing so.

In conclusion, based on the limited recent customer feedback available, China Dragon Chinese Restaurant in Richmond, VA, appears to be facing significant challenges in both food quality and customer service. The reports of undercooked food and excessively oily dishes raise concerns about the kitchen's standards, while the accusations of rude and unprofessional behavior from the staff suggest a problematic customer service culture. Potential local users should carefully consider these negative experiences when making decisions about dining at or ordering from China Dragon, as the available information does not offer any positive counterpoints or redeeming qualities. Without additional, more positive feedback or a demonstrated improvement in service and food quality, it is challenging to recommend this establishment to local users.