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China Dragon Kitchen - Chinese Restaurant in Elmont, NY
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Nassau County
  5. Elmont
  6. Chinese Restaurant in Village Avenue
  7. China Dragon Kitchen

China Dragon Kitchen

103 reviews

Hours

Monday, Closed
Tuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 12:00 AM - 10:00 PM

About China Dragon Kitchen

China Dragon Kitchen is a Chinese restaurant located at 18 Village Ave, Elmont, NY 11003, USA. They can be contacted at (516) 354-0635 or their mobile number +1 516-354-0635.

Based on recent customer reviews, experiences at China Dragon Kitchen appear to be inconsistent and raise concerns about customer service. One customer who had a positive experience with their first order reported a significant issue with their second order of Pepper Steak. Despite specifically requesting no onions in a previous order and again on this occasion, they received a dish with a large amount of onions and very little steak. When they contacted the restaurant to complain, they were informed that the dish comes with onions and that the recipe is weighed. The customer expressed dissatisfaction with the offered compensation of a spring roll and soda (later reduced to just a soda when the spring roll was declined) and stated they would not order from the restaurant again after spending $75.

Another reviewer had an overwhelmingly negative experience, alleging that the restaurant records calls without customer knowledge. This reviewer described the manager as enjoying "degrading customers" and being disrespectful, even calling back to further annoy them. They also rated the food as a "solid miss" and regretted supporting the establishment.

The provided reviews do not offer any information regarding the restaurant's environment or any specific features or promotional offers. However, the strong negative feedback concerning food consistency and customer service, particularly the alleged behavior of the manager, should be taken into consideration by potential local users.

For the most current information, including their menu and any potential changes in service, it is advisable to contact China Dragon Kitchen directly at (516) 354-0635 or +1 516-354-0635.

China Dragon Kitchen Location

18 Village Ave, Elmont, NY 11003, USA

Customer Reviews

3.0
103 reviews
R
Riz H
Aug 08, 2024

I ordered food from here twice the first time food was great the second which is today August 7 I ordered food. Said specifically Pepper Steak last time I said that there were no Onions, today I ordered the dame thing and and the number of onions I got this time filled a plate. The amount of steak I got was like 5 pc.. very bad experience, and when I called complian, they said the that it comes with onion and we weight the recipe...I am a unsatisfied customer so I asked what you can do do accommodate me they said they can't give me credit for it bit they can give me a spring roll and a soda I said I don't eat spring rolls then they said only a soda..how you decrease the offer... I ordered peppers and steak... I got onion and pepper with the side of onions...this was a. Very bad experience, and I'm never ordering from here again....I spent 75 dollars which regrert now...

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Tino Brody
Oct 09, 2024

They record all calls without your knowledge. Manger enjoys degrading customers throughly enjoys disrespecting and will call you back to further annoy you food is a solid miss. I wouldve rather donated money instead of supporting this establishment

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Shirlee Jack
Jun 23, 2024

The lady who takes orders purposely will not put certain sauce in the bag when u ask . Unacceptable I tip every delivery. Delivery guy acts like he doesn't want to even get out of his car . Doesn't deserve any tip

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Angelita V
Sep 04, 2018

I enjoyed their meal. The wait time wasn't long and they even made something that wasn't on the menu which i asked for. Food is good for the price as well.

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Snail Bob
Sep 22, 2024

Bland food with terrible customer service plus took 30 minutes to finally get my food

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