China 1

Welcome to China 1, a Chinese restaurant conveniently located at 739 Dolly Parton Pkwy in Sevierville, Tennessee (zip code 37862). As a local establishment in the Chinese restaurant category, China 1 aims to provide a diverse menu of Chinese cuisine to residents and visitors of Sevierville. You can contact China 1 to place an order or inquire about their services by calling them at (865) 453-8282 or their mobile number +1 865-453-8282.

Based on the available customer reviews, China 1 generally receives positive feedback regarding its food quality, pricing, and service. One customer enthusiastically mentions "Great food for great price!" and specifically enjoyed their order of "Hibachi Chicken and Shrimp," which was delivered quickly to their table. This suggests that China 1 offers popular dishes at affordable prices, with efficient service for dine-in customers.

Another reviewer highlights the exceptional service provided by the staff, particularly the ladies working at the restaurant. They describe the service as "nice" and commend the staff for being attentive without being intrusive. The reviewers appreciated the staff consistently checking on them and proactively refilling their drinks. This level of attentiveness contributes to a pleasant dining experience, making customers feel well-cared for during their visit.

Beyond the food and service, China 1 also offers a unique environment. Customers have noted "Nice decorations" within the restaurant, suggesting that the ambiance is appealing and contributes positively to the overall dining experience. Adding an interesting element, China 1 also features "a small gift shop section" within the premises. This is an unusual and potentially attractive feature for customers who might want to browse or purchase small items after their meal, adding a unique touch to the restaurant experience.

However, it's important to consider a recent negative experience shared by a long-term customer. This reviewer, who frequents China 1 at least twice a month and rarely encounters issues, reported a significantly negative experience with a recent takeout order. The order consisted of coconut chicken for the reviewer and coconut shrimp for their partner, totaling $29 plus a $5 tip. Upon arriving home after a 30-minute drive, they discovered a "significant difference in the amount of food" in the two containers, despite being charged the same price for both meals. The reviewer expressed disappointment and felt that their partner received half the expected portion.

Adding to this negative experience, the reviewer mentioned that the phone ordering process was also problematic. The person who answered the phone was not the usual staff member and seemed unfamiliar with the menu, asking questions that had already been answered. This breakdown in the usual efficient process contributed to an "entirely abnormal" experience for this customer.

This negative review serves as a reminder that inconsistencies can occur, even at establishments with a generally positive track record. While the majority of the feedback highlights good food, great prices, and friendly service, this recent incident points to potential issues with order accuracy, portion consistency, and telephone order handling, especially when dealing with unfamiliar staff.

For local users in Sevierville considering China 1, the general consensus appears to be positive, particularly regarding the affordability and quality of dishes like the Hibachi Chicken and Shrimp. The attentive and friendly service provided by the staff is also a significant draw. The presence of nice decorations and a small gift shop adds unique elements to the dining experience.

However, potential customers should be aware of the recent negative feedback concerning portion sizes for takeout orders and the potential for inconsistencies in the phone ordering process. It might be advisable to double-check takeout orders before leaving the premises to ensure accuracy and portion sizes are as expected. For dine-in customers, the positive remarks about service and food quality suggest a generally reliable experience.

Currently, there is no specific promotional information available in the provided reviews. To learn about any ongoing specials or promotions at China 1, local users may want to contact the restaurant directly via phone or check if they have any online presence where promotions might be advertised.

In conclusion, China 1 in Sevierville offers a Chinese dining experience that is generally well-regarded for its tasty food at reasonable prices and the friendly attentiveness of its staff. The pleasant decorations and the unique addition of a small gift shop enhance the overall appeal. While a recent issue with a takeout order regarding portion sizes and phone order handling was reported, the majority of feedback suggests a positive experience. Local users looking for an affordable and enjoyable Chinese meal in Sevierville might find China 1 a worthwhile option, perhaps with a bit of extra attention to detail when placing takeout orders.