Chili's Grill & Bar

While categorized as a Chinese Restaurant on this platform, Chili's Grill & Bar, located at 491 N Randall Rd, Batavia, IL 60510, USA, is a popular American restaurant and bar chain. You can contact this specific location at (630) 761-4479 or +1 630-761-4479.

Based on customer reviews, experiences at this Batavia Chili's location appear to be somewhat varied. One reviewer reported weak and inattentive service, expressing dissatisfaction with the butter substitute served and the need to request basic condiments like salt and pepper. This individual's experience with the "guiltless salmon meal" was negative due to the cold butter/oil served on the side.

However, another reviewer shared a significantly more positive experience, stating that this particular Chili's location is their favorite, even leading them to travel from out of town despite having a closer option. This customer consistently praises the servers as being "on point," kind, and courteous. They also note that the food is always served hot and ready. Specific servers, Jesse and Pam, are mentioned as favorites, with a past server named Nick also being fondly remembered. This reviewer greatly appreciates the manager for hiring and maintaining a staff that provides excellent service.

Given these contrasting reviews, it suggests that while some customers have experienced issues with service and food quality (specifically regarding the butter), others consistently receive excellent service and enjoy their meals at this Batavia Chili's. It appears to be a location that, for many, stands out for its friendly staff and well-prepared food, making it a preferred choice even over other Chili's in the region.

As there is no specific promotional information available in the provided reviews, it's recommended to contact the restaurant directly for any current specials or offers.