- Chinese Food
- Chinese Restaurant
- New Jersey
- Morris County
- Parsippany-Troy Hills
- Parsippany
- Chinese Restaurant in U.S. 46
- Chick-fil-A
Hours
Monday, 6:30 AM - 10:00 PMTuesday, 6:30 AM - 10:00 PM
Wednesday, 6:30 AM - 10:00 PM
Thursday, 6:30 AM - 10:00 PM
Friday, 6:30 AM - 10:00 PM
Saturday, 6:30 AM - 10:00 PM
Sunday, Closed
About Chick-fil-A
Chick-fil-A is a restaurant located at 1180 US-46, Parsippany-Troy Hills, NJ 07054, USA. They can be contacted at (973) 200-1833 or their mobile number +1 973-200-1833.
Based on online reviews, customer experiences at this Chick-fil-A location appear to have some operational challenges, particularly concerning mobile order pickups and breakfast service. One reviewer, a delivery driver, expresses significant frustration with the current system for retrieving mobile orders. They report that orders are frequently not ready upon arrival, despite receiving notifications indicating they should be. The driver also notes a lack of dedicated staff to assist with mobile pickups, leading to delays as employees prioritize walk-in customers. The reviewer suggests a return to a previous system where mobile orders were placed on a shelf for easy pickup, emphasizing the time-sensitive nature of delivery work and the perceived inefficiency of the current process.
Another review specifically cautions against ordering breakfast from this location, especially through the drive-through. This customer alleges frequent order errors, coupled with a negative attitude from staff and excessively long wait times (over 20 minutes) for a breakfast sandwich, even when the drive-through is not busy. They indicate that while lunch and dinner experiences might be acceptable, breakfast service has been notably poor.
As a fast-food restaurant specializing in chicken-based items such as sandwiches and nuggets, Chick-fil-A is generally known for its customer service and efficient operations. However, these recent reviews suggest potential issues with mobile order fulfillment and breakfast service at this particular location in Parsippany-Troy Hills, NJ. Local users considering mobile order pickup or breakfast from this Chick-fil-A may want to be aware of these reported experiences.
Information regarding the restaurant's environment (beyond the drive-through), other services such as dine-in, or any specific promotional information is not detailed in the provided reviews. For such details, it is recommended to contact this Chick-fil-A location directly.
Chick-fil-A Location
1180 US-46, Parsippany-Troy Hills, NJ 07054, USA
Customer Reviews
Well, to begin, the first and main problem I have with this place is that they do NOT have the mobile pick-up or delivery orders on the shelf like they used to. There is a big screen about the shelf showing orders that are ready and orders that are being prepared. The problem is, whenever I come in to pick-up an order, it’s NEVER there AND there isn’t even an employee that is willing to help. I’m a delivery driver and this place gets customers that order food and drinks constantly!! ALL the time: morning, day and night. The employees are only concerned with walk in traffic/customers waiting in line and then placing an order. There needs to be better organization!! The cashier/employee that is taking peoples orders when they walk in, is the same employee that has to stop what they are doing to assist a customer or delivery driver waiting to retrieve an order. It’s such nonsense. I really suggest going back to the old way; where orders were placed on the shelf! I’m delivering food and I don’t have time to wait around!! And plus, your place sends me a message every time the order is ready… so, when I walk in, you should have it already available for me to grab and leave! But, nope. There’s ALWAYS a wait. It’s just unnecessary wasted time… Please fix this issue promptly!!
I guess lunch and dinner are fine but by all means do not get breakfast here especially through the drive through. Not only will they mess up your order they will also have attitude and take 20 plus minutes to give you a breakfast sandwich. I would expect a wait if it was crowded but it never is in the morning.
Chick-fil-A is definitely a family favorite. This is a very new restaurant, and has pretty much everything a regular Chick-fil-A would have except for the traditional kids playing place. When we had little kids, that was always one of the main reasons we came to Chick-fil-a. But now we just come for the food period and the food is always very good. Also, the parking lot is huge and it is not shared with any other places so you won't have any problems parking here. The workers are typically friendlier at a Chick-fil-A than they are at other similar places in the area. On average, the workers are not quite as friendly and enthusiastic as in other parts of the country, from my experience, but we have encountered several here who genuinely seemed to enjoy their jobs. That's always refreshing. I highly recommend the spicy deluxe sandwich. And if you have never tried their ranch dressing on a chicken sandwich, you should give it a try. Their sauces are some of the best around, and their ranch dressing is no exception.
I never had nasty Chic Fil A ever until I went to this location on Thursday morning. My fries tasted stale, they were cold and hard and my nuggets were very dry. I will never return to this location and if I wasn’t on my way to work I would’ve went back to ask for a remake or refund.
Went to visit for the second time that we were gonna have a way better experience than the first time order food two sandwiches no pickles receive our order and both sandwiches came with pickles. Try to redeem my fries with my order. Didn’t come with my order by the time I got to the table to eat my food. It was cold and I never got a straw either for my milkshake. It was quite disappointing, it looks like they need better management garbage cans were overflowing inside the dining room area and it wasn’t so busy for to be so messed up the way they were and there was no catch up in the dinning room
MORE

Ashia Authentic Chinese & Japanese Cuisine
182 Reviews
1460 US-46, Parsippany, NJ 07054, USA

Dhaba Express
626 Reviews
1521 US-46, Parsippany, NJ 07054, USA

Hunan Noodle House
22 Reviews
1551 US-46, Parsippany, NJ 07054, USA

Tandoori Flames
1487 Reviews
1557 US-46, Parsippany, NJ 07054, USA

V-YAN Hot Pot & BBQ
1396 Reviews
796 US-46, Parsippany, NJ 07054, USA

Real Thai Halal
281 Reviews
33 N Beverwyck Rd, Lake Hiawatha, NJ 07034, USA

Sushi Kuu
133 Reviews
48 N Beverwyck Rd, Lake Hiawatha, NJ 07034, USA

Spice Route Melange
721 Reviews
353 Smith Rd, Parsippany, NJ 07054, USA

Panda Wok
26 Reviews
219 Littleton Rd, Parsippany-Troy Hills, NJ 07054, USA

PEARL Banquet & Restaurant
152 Reviews
269 Littleton Rd, Parsippany, NJ 07054, USA

Chand Palace Parsippany
1322 Reviews
257 Littleton Rd, Parsippany, NJ 07054, USA

Moghul Express Parsippany
261 Reviews
241 US-46 #2332, Parsippany, NJ 07054, USA