Cherry House II

Welcome to a detailed introduction of Cherry House II, a Chinese restaurant located at 7631 Sharon Lakes Rd UNIT C, Charlotte, NC 28210, USA. As a part of the Chinese Restaurant platform category, Cherry House II aims to provide a variety of Chinese culinary options to the local community. For inquiries or to place an order, you can contact them at their phone number (704) 552-8888 or their mobile number +1 704-552-8888.

Information regarding the environment of Cherry House II, such as its ambiance, decor, and seating arrangements, is not explicitly detailed in the provided customer reviews. Typically, Chinese restaurants strive to create a welcoming atmosphere for their diners, which can vary from casual and family-friendly to more traditionally decorated spaces. Without specific descriptions, it is difficult to characterize the environment of Cherry House II. Local users may gain a better understanding of the restaurant's ambiance by visiting in person or potentially viewing photos online if available through other platforms.

In terms of services, one review indicates that Cherry House II is available for delivery through third-party platforms like GrubHub. This suggests that they offer a convenient option for customers who prefer to enjoy their meals at home. The reviews do not explicitly mention dine-in or takeout services directly from the restaurant, but these are common offerings for Chinese restaurants. To confirm the full range of services provided by Cherry House II, including whether they offer dine-in and direct takeout, it is advisable to contact them directly using the provided phone numbers.

The features of Cherry House II's cuisine, based on the provided customer reviews, present a negative picture. One customer who ordered through GrubHub described their experience as the "worst Chinese food I have ever eaten." They expressed disappointment with the rice, noting that what appeared to be "yellow rice" was actually plain rice, which they found unappetizing. They also stated that the food was "not flavored well at all," and that two different dishes they ordered tasted the same. This reviewer's attempt to address their concerns with the management resulted in a negative interaction, alleging that the manager "just started yelling at me," leading them to hang up. This experience led the customer to regret not having looked up previous reviews before ordering.

Another customer echoed this sentiment, stating, "Worst food ever." They specifically criticized the General Tso's chicken, noting that it did not taste or look like the dish they expected. The fried rice was described as tasting "like white rice with food coloring," implying a lack of proper preparation and flavor. The egg rolls were also heavily criticized for being "soggy and cold on the inside and freshly hot on the outside," suggesting they were precooked and poorly reheated. This reviewer concluded that none of the food was worth the price.

The consistent negative feedback regarding the quality and taste of multiple dishes, including staples like General Tso's chicken, fried rice, and egg rolls, raises significant concerns about the culinary standards at Cherry House II. The description of the yellow rice being plain and the lack of distinct flavors in different dishes suggests potential issues with ingredient quality or cooking methods. Furthermore, the alleged negative interaction with the management when a customer attempted to voice their concerns is a serious point of consideration regarding customer service.

The fact that both reviews are overwhelmingly negative and focus on fundamental aspects of the food quality and customer service paints a concerning picture for potential local users. The strong language used, such as "worst Chinese food ever" and describing the food as an "un appetizing yellow mess," indicates a high level of dissatisfaction among these customers.

Regarding promotional information, the provided customer reviews do not mention any specific current promotions, discounts, or special offers at Cherry House II. Given the negative feedback on the food and service, it is possible that the restaurant is not actively promoting itself or that customers did not encounter any promotions during their negative experiences. To inquire about any potential promotions, it is recommended to contact Cherry House II directly via phone or check if they have an online presence, such as a website or social media page, where promotions might be advertised.

In summary, the available information from recent customer reviews paints a negative picture of Cherry House II in Charlotte, NC. Customers have reported very poor food quality, including issues with the rice, lack of flavor in multiple dishes, and improperly prepared items like egg rolls. Additionally, one reviewer alleged a negative and confrontational interaction with the management when attempting to address their concerns. Local users considering Cherry House II should be aware of this overwhelmingly negative recent feedback regarding both the food and the customer service. For the most up-to-date information on their menu, services (including dine-in, takeout, and delivery options through platforms like GrubHub), and any potential promotions, contacting the restaurant directly at (704) 552-8888 or +1 704-552-8888 is recommended, keeping in mind the experiences shared in these reviews.