- Chinese Food
- Chinese Restaurant
- New York
- Richmond County
- Mid Island
- Chinese Restaurant in Forest Avenue
- Cheng's Restaurant
Hours
Monday, 11:00 AM - 10:00 PMTuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 11:00 AM - 10:00 PM
Cheng's Restaurant Intro
Cheng's Restaurant is a Chinese restaurant located at 2040 Forest Ave, Staten Island, NY 10303, USA. They can be contacted at (718) 370-8018 or their mobile number +1 718-370-8018.
Customer reviews for Cheng's Restaurant offer differing perspectives on the dining experience. One reviewer reported a severely negative experience, citing inedible, rotten broccoli in their order. They also described unsatisfactory customer service when addressing the issue, with the staff allegedly denying the problem. This reviewer further mentioned a similar experience reported by their sister, who claimed to have found fingernails in her food, and strongly advises against patronizing the restaurant, expressing regret and a desire to give zero stars if possible.
Conversely, another reviewer stated that their wife and they enjoy the food ordered from Cheng's Restaurant, describing it as fresh and hot.
For local users in Staten Island, NY, Cheng's Restaurant is a Chinese restaurant with varied customer feedback. While some customers report positive experiences with fresh and hot food, others have described significant issues with food quality and customer service. It is advisable to consider these contrasting reviews when making a decision.
Location
Customer Reviews
They sent us rotten broccoli that was completely inedible, so we had to throw it away. When we called to explain the situation, the lady acted like she had no idea what we were talking about and insisted it was fresh, despite sending us the rotten broccoli. I wouldn't even feed that food to my pets. My sister had a similar experience. She found fingernails in her food. Despite her warnings I continued to order now, I learned my lesson. Overall, I do not recommend this place. I regret my decision, and if I could give zero stars, I would."
My wife and I enjoy our food we order from here. The food is fresh and hot.
They have poor customer service, the cashier lady is very rude when I tried to take my order back they didn’t even try to make it better they just threw some onions on my food and called it a day
This is the first time i ordered from this place and i tell you omg. The food is so good meaty sweet and sour chicken and Sesame chicken .when i called to order they were very nice and polite even the Delivery driver. I will definitely be ordering from them again
Great food!! I got four half chickens,
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