Chen's Kitchen

Chen's Kitchen is a Chinese restaurant located at 309 Broadway in Passaic, NJ 07055, USA, primarily offering meal delivery services. Information regarding a dine-in environment is not available in the provided reviews. Similarly, details about the kitchen's ambiance or specific features beyond meal delivery are not mentioned.

Customer reviews for Chen's Kitchen present significantly contrasting experiences. One reviewer reported a severely negative experience, claiming to have seen two roaches and alleging aggressive and disrespectful behavior from a worker when this was pointed out. This review also mentioned bad cleaning habits and poor customer service, advising others not to spend their money at this establishment.

Conversely, another reviewer shared a highly positive experience, consistently praising Chen's Kitchen for their excellent customer service, the polite delivery staff, and the quality of their food. This reviewer highlighted the quick delivery times, even mentioning pleasant surprises. Specific food items they enjoyed included the egg rolls, lemonade, and plantains, among others.

Given these starkly different accounts, it is challenging to form a definitive objective assessment of Chen's Kitchen based solely on these two reviews. Potential customers should be aware of both the positive feedback regarding food and delivery service and the serious negative allegations concerning hygiene and customer interaction.

For local users in US, please note that Chen's Kitchen is located in Passaic, New Jersey, USA, and primarily offers meal delivery services in that area. If you happen to be in Passaic and are considering ordering from them, you can contact them at (973) 471-1188 or +1 973-471-1188. Due to the conflicting reviews, it might be prudent to consider recent feedback from multiple sources if available.