Chen's Garden

Chen's Garden is a Chinese Restaurant located at 1180 Dutch Fork Rd, Irmo, SC 29063, serving the local community with a variety of Chinese cuisine options, primarily focused on takeout. You can contact them at (803) 781-0881 or via their mobile number +1 803-781-0881 to place an order or inquire about their menu.

Based on recent customer feedback available online, experiences at Chen's Garden appear to be somewhat varied. One customer, writing on March 20th, reported a negative experience involving rude phone service when placing an order for General Tso's chicken. This customer also stated that their food order was incorrect upon arrival and that attempts to address the issue were met with yelling. Furthermore, this reviewer described the food as "DISGUSTING" and alleged that the chicken was "fake." They also mentioned a health rating of "C," implying concerns about the cleanliness of the establishment. It is important to note this feedback represents a single customer's experience and should be considered alongside other reviews.

In contrast, another customer expressed a highly positive opinion of Chen's Garden, stating, "We love this place. For takeout in south Carolina it's the best around." This reviewer indicated that they have tried other local Chinese takeout options and found Chen's Garden to be superior. Their list of favorite dishes includes dumplings, sesame chicken, General Tso's chicken, and pork fried rice, all of which they described as "delicious." This positive review highlights the potential for a satisfying meal at Chen's Garden.

The same positive reviewer also commented on the owner/cashier, describing her as "super busy" and a "character." While acknowledging that she can be perceived as such, they found her "amusing and kind" when not overwhelmed and when engaged in conversation. This suggests that while interactions might be brief or direct due to the fast-paced nature of the takeout service, there can also be positive personal interactions.

Considering these contrasting viewpoints, it is evident that customer experiences at Chen's Garden can differ. While some patrons have found their food to be delicious and the service, despite being busy, ultimately satisfactory, others have reported significant issues with food quality and customer service interactions. The mention of a "C" health rating by one reviewer is a serious concern that potential customers may want to consider. However, without further information or context regarding this rating, it is difficult to assess its recency or specific implications.

For local users in Irmo, SC, who are considering Chen's Garden for their Chinese takeout needs, the available reviews present a mixed picture. The positive feedback regarding the taste of specific dishes like dumplings, sesame chicken, General Tso's, and pork fried rice suggests that these might be popular and well-prepared items. If these are among your preferred Chinese takeout dishes, Chen's Garden could be worth trying. However, the negative review concerning food quality, order accuracy, and customer service is a factor that should also be taken into account.

Given the limited information about the environment of Chen's Garden, we can infer from one review that it primarily operates as a takeout establishment. The focus seems to be on efficient preparation and delivery of food rather than a strong emphasis on the dine-in experience. While there might be a physical space for order pickup, details about the ambiance, decor, or seating arrangements are not provided in the available reviews.

Regarding services, Chen's Garden clearly offers takeout. The mention of calling in orders suggests that phone orders are accepted, and customers likely pick up their food at the restaurant's location. There is no explicit mention of delivery services in the provided reviews, so it would be advisable to inquire directly with Chen's Garden if delivery is an option. The primary service appears to be the preparation and provision of Chinese food for customers to enjoy off-premises.

Features of Chen's Garden, based on the customer feedback, include a menu that offers standard American-Chinese takeout fare, with dishes like General Tso's chicken, sesame chicken, pork fried rice, and dumplings being mentioned specifically. A potential feature, as highlighted by one reviewer, could be the engaging personality of the owner/cashier, particularly for those who appreciate direct and perhaps slightly unconventional customer interactions. However, this is subjective and might not be a feature enjoyed by all customers, as indicated by the negative service experience reported by another reviewer.

No specific promotional information is available in the provided text. Local users interested in potential deals, discounts, or special offers at Chen's Garden should contact the restaurant directly at (803) 781-0881 to inquire. It's common for takeout restaurants to have lunch specials or combination deals that might not be explicitly mentioned in online reviews.

In conclusion, Chen's Garden in Irmo, SC, is a Chinese restaurant primarily focused on takeout. Customer reviews present a dichotomy, with some praising the deliciousness of their dishes like dumplings, sesame chicken, General Tso's, and pork fried rice, while others have reported negative experiences regarding food quality and customer service. The mention of a "C" health rating warrants consideration. Potential customers should weigh these contrasting reports and perhaps consider trying some of the positively reviewed dishes while being mindful of the reported inconsistencies. Contacting Chen's Garden directly for the most current menu, hours, and any potential promotions is recommended.