Chen's Chinese Restaurant

Welcome to Chen's Chinese Restaurant, a local establishment within the Chinese Restaurant category, located at 2131 E Broadway, Long Beach, CA 90803, USA. Chen's Chinese Restaurant offers a menu of familiar Chinese dishes, catering to the local community. For inquiries or to place an order, you can contact them at (562) 317-7554 or +1 562-317-7554.

Based on customer reviews, the environment at Chen's Chinese Restaurant is described as clean and quiet, with a large dining area and ample seating. This suggests that the restaurant offers a spacious and potentially comfortable setting for dine-in customers. The cleanliness of the establishment is a positive aspect highlighted by a reviewer, contributing to a pleasant dining atmosphere. While the ambiance is not extensively detailed, the description implies a functional and well-maintained space for enjoying a meal.

The services at Chen's Chinese Restaurant include both dine-in and takeout options. One reviewer mentioned dining in and praised the waiting staff as "very sweet," indicating friendly and attentive service for in-house customers. However, another reviewer who frequently ordered pickup reported a less pleasant experience when calling in orders, alleging that someone assumed to be the owner often yelled due to background noise on their end, even when the customer was speaking from a quiet environment. This discrepancy in service quality between dine-in and takeout experiences is a point to consider.

The food quality at Chen's Chinese Restaurant has received mixed feedback from the available reviews. One customer found the General Tso and dumplings to be "good, average at worst," and particularly praised the orange chicken and rice as "fantastic." They also noted that the honey walnut shrimp is fried and considered it "pretty good" if fried shrimp is preferred. This positive feedback suggests that some dishes at Chen's are well-received. However, another reviewer who had visited multiple times found the food to "fall short, even for Chinese fast food." They reported issues with incorrect orders, such as receiving pork lo-mein and iced tea when chicken lo-mein and Diet Coke were ordered. This customer also found the food to be often underseasoned and lacking in flavor. The specific preparation of some dishes was also criticized, with "fried rice" described as more like steamed and orange chicken having more batter than chicken. An egg roll was described as having "nothing in it" and being inferior to frozen alternatives. These contrasting opinions indicate a potential inconsistency in food quality and preparation.

One feature of Chen's Chinese Restaurant, based on a positive review, is the quality of certain dishes like the orange chicken and rice, General Tso, and dumplings. The large seating capacity and quiet atmosphere might also be considered features for those who prefer a more spacious and less noisy dining environment. However, the negative feedback regarding incorrect orders and the lack of flavor in some dishes, as well as the preparation style not meeting expectations (e.g., "fried" rice being steamed), are also important aspects to note. The friendly demeanor of the dine-in waiting staff is a positive feature mentioned by one reviewer.

No specific promotional information was included in the provided customer reviews for Chen's Chinese Restaurant. Local restaurants often have daily specials, lunch menus, or other promotions to attract customers. To learn about any current special offers or discounts at Chen's Chinese Restaurant, it is recommended to contact them directly at (562) 317-7554 or +1 562-317-7554. Inquiring about their daily specials or any ongoing promotions might provide an opportunity to try their food at a potentially reduced cost.

In conclusion, Chen's Chinese Restaurant in Long Beach offers a clean and spacious environment with friendly dine-in service, according to customer reviews. However, there are contrasting opinions regarding the food quality, with some dishes like the orange chicken and rice receiving praise, while others have been described as underseasoned or not meeting expectations in terms of preparation and ingredients. There have also been reports of issues with order accuracy for takeout customers and unpleasant phone interactions. Potential customers should weigh these mixed reviews when considering dining at or ordering from Chen's Chinese Restaurant. For the most current information on their menu, hours, and any promotions, please contact them directly at (562) 317-7554 or +1 562-317-7554.