Chen's Buffet

Welcome to Chen's Buffet, your local Chinese restaurant situated at 901 N Pearl St, Paola, KS 66071, USA. As a valued member of the Chinese Restaurant category, Chen's Buffet aims to provide a diverse and abundant selection of Chinese cuisine to the Paola community and its visitors. For inquiries or to learn more about our services, please feel free to contact us at (913) 294-1188 or our mobile number, +1 913-294-1188.

As a buffet-style restaurant, Chen's Buffet typically offers a self-serve dining experience where customers can choose from a wide array of dishes. The environment of a Chinese buffet is often characterized by a spacious dining area designed to accommodate a large number of guests. You can generally expect a casual and family-friendly atmosphere, making it a suitable place for various occasions, from casual meals to group gatherings. The focus is usually on providing convenience and variety, allowing diners to sample different dishes at their own pace.

In terms of services, the primary offering at Chen's Buffet is the all-you-can-eat buffet. This format allows customers to enjoy a wide selection of appetizers, main courses, and desserts for a fixed price. In addition to the buffet, many Chinese restaurants also provide takeout services, enabling customers to enjoy their favorite dishes at home. It is advisable to contact Chen's Buffet directly to confirm if they offer takeout options and to inquire about any specific procedures or menus for takeout orders. Delivery service might also be available, so it's worth checking with the restaurant to see if they deliver to your location in Paola.

The core feature of Chen's Buffet is the extensive variety of Chinese dishes available on the buffet line. Typically, a Chinese buffet includes a range of popular items such as fried rice, noodles (like lo mein), various chicken, beef, and seafood dishes prepared with different sauces and vegetables, spring rolls, egg rolls, and soups. You might also find a selection of Americanized Chinese dishes catering to a broader palate. To get a complete understanding of the specific dishes offered at Chen's Buffet, it is recommended to visit the restaurant or inquire about their current buffet offerings, as these can sometimes change.

Customer reviews provide valuable insights into the dining experience at Chen's Buffet. One reviewer expressed extreme dissatisfaction with a carryout order of Shrimp Fried Rice, stating it had a "burnt taste" with "singed carrots, eggs, and shrimp." This customer reported being hung up on when attempting to address the issue, describing the experience as "totally unprofessional" and leading to their decision not to return. This negative feedback highlights a significant concern regarding food quality and customer service in this particular instance.

Another review mentioned that "a few years back," Chen's had a "friendly atmosphere" with "good food" and a welcoming service that made customers feel "almost as family." However, this positive sentiment was linked to a previous ownership, suggesting a potential decline in these aspects with a change in ownership. This indicates a possible shift in the restaurant's atmosphere and service quality over time.

Further feedback from a customer who spent over $100 at the restaurant expressed upset over being charged $30 for a meal for themselves and a four-year-old, contradicting a quoted price of $21. This issue raises concerns about pricing transparency and potential overcharging. The customer's disappointment led them to state they would not be spending a similar amount there in the future.

Considering the available reviews, it appears that Chen's Buffet may have experienced changes, possibly with new ownership, that have impacted customer experiences. While there might have been a time when the restaurant was known for good food and a friendly atmosphere, recent feedback indicates potential issues with food quality, particularly with takeout orders, and concerns regarding customer service and pricing accuracy.

For local users in Paola considering dining at Chen's Buffet, it is crucial to weigh these recent experiences. The buffet format generally offers a wide variety of food at a set price, which can be appealing. However, the reported issues with food quality and customer service should be taken into account. It might be beneficial to seek more recent reviews from other local diners to get a broader perspective on the current state of the restaurant.

Currently, there is no specific promotional information available online for Chen's Buffet. However, buffets often have their own inherent promotional aspect by offering an all-you-can-eat experience for a fixed price. It would be advisable to contact Chen's Buffet directly at (913) 294-1188 to inquire about their current pricing for adults and children, any special deals for certain days or times, or any other promotions they might be running. Visiting the restaurant's website or social media pages, if they exist, could also provide information on current offers.

In conclusion, Chen's Buffet in Paola, KS, operates as a Chinese restaurant offering a buffet-style dining experience. While it may have been well-regarded in the past for its food and friendly service, recent customer reviews highlight significant concerns regarding food quality, customer service, and pricing. Local users considering Chen's Buffet should take these points into account and potentially seek more up-to-date feedback or contact the restaurant directly for the most current information before making a decision.