Chen Garden Restaurant

Welcome to Chen Garden Restaurant, a local establishment in the Chinese Restaurant category, situated at 7658 Oak Ridge Hwy, Knoxville, TN 37931, USA. Chen Garden aims to provide the Knoxville community with a range of Chinese culinary options, likely including both dine-in and takeout services. However, recent customer feedback available online raises significant concerns regarding pricing, food quality, and the accuracy of order preparation, which potential local users should carefully consider.

Details regarding the environment of Chen Garden Restaurant are not provided in the available customer reviews. Typically, Chinese restaurants offer a casual dining atmosphere, ranging from simple and functional to more elaborately decorated spaces. Without specific descriptions, it's difficult to ascertain the ambiance of Chen Garden. Local users might need to visit the location or look for additional information online, such as photos, to get a sense of the restaurant's environment.

In terms of services, Chen Garden likely offers standard Chinese restaurant services, including dine-in options for customers who wish to eat at the premises and takeout services for those preferring to enjoy their meals elsewhere. It is also possible that they offer phone-in orders for pickup. The reviews do not mention online ordering or delivery services, so their availability remains unknown based on the provided information. The primary focus of the customer feedback revolves around the quality and accuracy of the food and the perceived value for money.

The features of Chen Garden Restaurant, based on the limited information and negative reviews, are difficult to ascertain positively. The menu likely includes a variety of classic Chinese dishes, as suggested by the items ordered by the reviewers, such as mixed vegetables, shrimp with garlic sauce, and Singapore chow mei. However, the execution and quality of these dishes seem to be areas of concern. One customer who ordered mixed vegetables expressed extreme disappointment that the dish did not contain the variety of vegetables they expected based on a photo (which was not provided in the text). They specifically noted receiving mostly broccoli, onions, green peppers, and a few carrot shavings, feeling it was not worth the $10.49 charged.

Another dish ordered was shrimp with garlic sauce, priced at $12.49. The customer reported receiving only three pieces of shrimp. They also paid an extra $2 to upgrade their side of white rice to fried rice but claimed they received white rice "drenched in soy sauce with onions," which they did not consider to be fried rice. This indicates a significant discrepancy between what was ordered and what was received, as well as dissatisfaction with the quality of the side dish.

The only dish one reviewer found satisfactory was the Singapore chow mei, priced at $11.49 and served with white rice. While this suggests that some items on the menu might be acceptable, the overall experience for this customer was "VERY disappointing," leading them to not recommend the restaurant and feeling they had "wasted almost $40."

A second reviewer echoed concerns about the fried rice, describing it as "barely fried, if at all" and "almost translucent with barely any flavor" and lacking pork, which they apparently expected. This further reinforces the issue with the quality and preparation of at least one of Chen Garden's staple dishes. This reviewer also strongly criticized the prices as "ridiculous," especially when compared to Chinese food prices in Connecticut, where they are originally from, noting that even with a higher cost of living there, similar dishes were $1-2 cheaper and included properly fried rice.

The inclusion of "Pictures of pricing for comparison" by the second reviewer, showing price differences between a Chinese restaurant in Connecticut and Chen Garden, strongly suggests that the pricing at Chen Garden is perceived as high relative to the value and quality received. While these comparative prices are not provided in the text, the reviewer's statement clearly indicates a negative perception of the cost at Chen Garden.

Considering the available customer reviews, potential local users should be aware of significant concerns regarding the pricing of dishes relative to their perceived quality and the quantity of ingredients. There are also issues reported with the accuracy of order preparation, such as the mixed vegetables not matching expectations and the fried rice being unsatisfactory. The negative experiences shared by these customers should be taken into account when deciding whether to patronize Chen Garden Restaurant.

Regarding promotional information, the provided data does not include any details about current promotions or special offers at Chen Garden Restaurant. It is common for restaurants to have lunch specials, combination deals, or other promotions to attract customers. To inquire about any such offers, local users would need to contact Chen Garden directly via phone at (865) 560-8801 or mobile phone at +1 865-560-8801. They may also have information about any loyalty programs or seasonal specials.

In conclusion, Chen Garden Restaurant in Knoxville, located on Oak Ridge Highway, is a local Chinese restaurant that has received negative feedback in recent online reviews. Customers have expressed disappointment with the high prices relative to the quality and quantity of food, discrepancies in order preparation, and issues with the taste and preparation of specific dishes like the mixed vegetables and fried rice. While the Singapore chow mei was mentioned as satisfactory by one reviewer, the overall sentiment suggests that potential customers should approach with caution and perhaps consider these recent experiences before deciding to dine at or order from Chen Garden. For information on current promotions, it is recommended to contact the restaurant directly.