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Chef King Chinese Resturaunt II: Meal Delivery in Rochester, NY - Customer Experiences
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Monroe County
  5. Rochester
  6. Chinese Restaurant in Dewey Avenue
  7. Chef King Chinese Resturaunt II

Chef King Chinese Resturaunt II

196 reviews

Chef King Chinese Resturaunt II Photos

Chef King Chinese Resturaunt II 1Chef King Chinese Resturaunt II 2Chef King Chinese Resturaunt II 3Chef King Chinese Resturaunt II 4

Hours

Monday, 10:30 AM - 10:00 PM
Tuesday, 12:00 AM - 10:00 PM
Wednesday, 10:30 AM - 10:00 PM
Thursday, 10:30 AM - 10:00 PM
Friday, 10:30 AM - 11:00 PM
Saturday, 10:30 AM - 11:00 PM
Sunday, 11:30 AM - 10:00 PM

About Chef King Chinese Resturaunt II

Chef King Chinese Resturaunt II, located at 3787 Dewey Ave, Rochester, NY 14616, is a Chinese restaurant offering meal delivery and takeout services to the local community. While categorized as a Chinese Restaurant on the platform, the recent feedback focuses heavily on the delivery aspect and the quality of the delivered food.

Based on recent customer reviews, there is no information provided regarding the restaurant's environment for dine-in customers, suggesting a strong focus on delivery and takeout operations.

The delivery service at Chef King Chinese Resturaunt II has been significantly criticized in recent reviews. Multiple customers reported extremely long wait times for their food, with delivery taking approximately two hours in both instances mentioned. Furthermore, upon arrival, the food was described as cold. When these issues were raised with the restaurant, the only resolution offered was for the customers to return the cold food to the restaurant for a replacement order. This was viewed negatively by customers who had paid for delivery to avoid going out. There was no offer of compensation for the inconvenience or the initial unsatisfactory order. The process for refunds was also reported to take up to five days.

Currently, there are no features or specific menu items highlighted positively in the provided reviews. The overwhelming focus of the feedback is on the negative aspects of the delivery service and food quality upon arrival.

There is no promotional information available for Chef King Chinese Resturaunt II in the provided reviews. Customers would need to contact the restaurant directly at (585) 865-1736 or +1 585-865-1736 for any potential promotions or special offers.

In summary, recent customer experiences with Chef King Chinese Resturaunt II in Rochester, NY, indicate significant problems with their meal delivery service, including excessive wait times and food arriving cold. The customer service response to these issues was also reported as unsatisfactory, with customers expected to return the incorrect orders themselves. Potential customers should be aware of these recent experiences before placing an order. No information regarding the restaurant's environment or current promotions is available.

Chef King Chinese Resturaunt II Location

3787 Dewey Ave, Rochester, NY 14616, USA

Customer Reviews

3.0
196 reviews
A
Angela Cenzi
Jan 05, 2025

We waited 2 hours for our food. It was cold and when we called the only thing they offered was for us to bring the food back and they would replace the order. We paid for delivery cause we didn't want to go out in the cold. Yet still had to go out just to return the food. Got a refund but will take 5 days

M
Margie Campbell
Jan 05, 2025

Never again. I decided I would try again after ten yrs. We waited 2 hrs for our food and it was cold. Called and complained and they told us to bring the food back and get warm food. No offer to compensate for our inconvenience. All they did was refund our money that is gonna 5 days to get. NEVER AGAIN.

J
Jeffrey Love
Dec 01, 2024

Been going here for 20 years it's the best Chinese food on the west side . Fresh made egg rolls daily. Generous portions.

C
Christine Bisig
Apr 28, 2022

I just ordered and feel sick. I ordered shrimp in garlic sauce and it tasted old and fishy. The rice tasted dry and as I started to pick my meal apart I noticed all the broccoli was old and damaged. Never again.

X
XanderXod
May 29, 2024

Some of the food was kinda bland. The dumplings are amazing! I definitely recommend them. But the lomein was a little bland lacked some flavor. The boneless spare ribs were pretty good as well. This isn't a bad place but there are better ones on the area I would recommend more.

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