Chang Fu Restaurant

Chang Fu Restaurant is a Chinese restaurant located at 3138, 3905 W 96th St Suite 400 in Indianapolis, Indiana. As a local Chinese restaurant, Chang Fu Restaurant offers a variety of Chinese dishes to the community, likely providing options for takeout, delivery, and potentially dine-in service. Recent customer reviews present a somewhat polarized view of the establishment, with notable issues reported regarding phone service and order accuracy, alongside positive feedback concerning certain aspects of the food and the staff.

One customer recounted a negative initial experience when placing a takeout order over the phone. They stated that it was their first time ordering from Chang Fu Restaurant, based on a friend's recommendation. However, the service they received was described as "subpar." The customer felt that the person taking their order seemed rushed, repeatedly interrupting them with "Is that it?" while they were trying to ensure they were ordering correctly. When they sought clarification on an item, the response was a hurried "Yes, yes, it will be done in 15 minutes," followed by the phone being hung up. Upon receiving their order, which was Chicken Chow Mein, the customer found that it was not what they had ordered (a photo was mentioned as evidence, though not available for this introduction). When they called the restaurant to inquire about the discrepancy, they clarified their original order and expressed willingness to pay again for the correct item. However, they were told, "Yes, that was the right order," and the person on the phone reportedly checked three times to confirm this incorrect information.

In contrast, another customer shared a positive experience, expressing particular enjoyment of the restaurant's egg rolls. This reviewer also noted the presence of "great drawings on the wall," suggesting a potentially interesting or unique interior decor. They described the workers as "really nice," even though their English was not perfect but still "understandable." This customer indicated that they enjoy visiting Chang Fu Restaurant due to its convenient location and stated that they would "definitely come again!" This review highlights positive aspects of the food (specifically the egg rolls), the ambiance (the wall drawings), and the friendliness of the staff, despite a potential language barrier.

The contrasting reviews paint a picture of a restaurant where the quality of the phone service and the accuracy of orders may be inconsistent. The negative experience with the rushed phone interaction and the incorrect order is a significant concern for potential new customers relying on takeout or delivery. On the other hand, the positive feedback regarding the egg rolls, the interior decor, and the niceness of the staff suggests that the in-person or perhaps repeat customer experience can be quite different.

The mention of "great drawings on the wall" is the only insight provided into the restaurant's environment. It suggests that Chang Fu Restaurant might have a unique or artistic element to its interior design, which could contribute positively to the dine-in experience, if available. The positive reviewer's intention to return also implies that they found the overall atmosphere and dining experience to be satisfactory, despite the staff's English not being perfect.

The services offered by Chang Fu Restaurant appear to include takeout, as indicated by the negative phone order experience. The positive reviewer's comment about enjoying "going to this chinese restaurant" suggests that dine-in service is also an option. There is no mention of delivery services in the provided reviews, so it is unclear whether Chang Fu Restaurant offers this.

No promotional information, such as discounts, special offers, or popular menu items beyond the egg rolls and the incorrectly prepared Chicken Chow Mein, is mentioned in the provided reviews. Local users interested in learning more about their menu or any current promotions would need to contact the restaurant directly.

For local users in Indianapolis, particularly those near W 96th St, Chang Fu Restaurant presents a mixed bag based on the available feedback. Potential customers might be drawn by the positive comments about the tasty egg rolls, the interesting wall drawings, and the friendly staff. However, they should also be aware of the reported issues with rushed phone service and the potential for order inaccuracies, especially for takeout or delivery orders. If placing a phone order, it might be prudent to speak clearly and confirm the order details multiple times. For those considering dining in, the positive reviewer's experience suggests a potentially pleasant visit.

To learn more about Chang Fu Restaurant, including their full menu, hours of operation, delivery options (if any), and any current specials, local users can contact them at (317) 471-9998 or +1 317-471-9998. Visiting their location at 3138, 3905 W 96th St Suite 400 might also provide a better sense of the restaurant's environment and allow for direct interaction with the staff.

In conclusion, Chang Fu Restaurant in Indianapolis has received both negative and positive feedback from recent customers. While there are concerns regarding the phone service and order accuracy for takeout, there are also positive comments about the egg rolls, the interior decor, and the friendliness of the staff. Local users should consider these contrasting experiences when deciding whether to patronize Chang Fu Restaurant and may want to take extra care when placing orders, especially via phone.