Chang An Chinese Restaurant

Chang An Chinese Restaurant is located at D, 1600, 148 Walnut Ln, Travelers Rest, SC 29690, USA, operating within the Chinese Restaurant category. They can be contacted at their telephone number, (864) 834-1688, or their mobile number, +1 864-834-1688, for inquiries or to place orders.

Information regarding the specific environment and ambiance of Chang An Chinese Restaurant is not detailed in the provided customer reviews. The focus of the feedback is primarily on issues related to the food and service rather than the physical setting of the restaurant. One reviewer noted that the buffet was shut down during their visit, which might suggest a change in service offerings or potentially indicate a lack of business or issues with food freshness. However, without further information, a description of the restaurant's atmosphere cannot be accurately provided.

In terms of services, Chang An Chinese Restaurant appears to offer takeout, as customers describe ordering and receiving food. The shutdown of the buffet, mentioned by one reviewer, suggests that this service may not be consistently available. The negative experiences shared by customers regarding portion sizes and the quality of the food and service raise concerns about the overall customer experience provided by Chang An Chinese Restaurant.

The customer reviews available for Chang An Chinese Restaurant paint a concerning picture, highlighting significant issues with portion sizes, food quality, and customer service. One reviewer described their first-time experience as a "RIP OFF!" after ordering four large lo mein dishes that were served in small containers. Upon questioning the size, they were allegedly told it was a large and then shown a "small" container that was the same size but in a different shape, leading them to believe they were being intentionally misled about the portion sizes. This experience resulted in a strong negative impression and a vow never to return.

This same reviewer also commented on the quality of the food, describing it as "bland." The crab rangoon was deemed only "okay.ish" and "not really great," although "doable enough for the night." Based on their experience, they advised others to only order the small lo mein to save money and also reported rude customer service both on the phone and in person, further compounding the negative impression of Chang An Chinese Restaurant.

Another customer shared a particularly alarming experience, stating that they bought $130 worth of food, and "ALL of it was spoiled." This reviewer drew a connection to a recent hurricane power outage, suggesting that the spoiled food might be a result of compromised ingredients (like "expired flour"). They noted that while the food might not necessarily make one sick, it tasted and smelled "horrible," indicating a severe lack of freshness. This customer expressed a strong negative opinion on the food's quality, stating that one would have to have "no taste buds to think this food is good" and shared a visual metaphor of feeling unwell after eating it. This review raises serious concerns about the restaurant's food safety and quality control practices.

The consistent negativity across the limited number of available reviews is striking. Both reviews highlight significant problems with the restaurant's offerings and customer interactions. The first review points to deceptive practices regarding portion sizes, poor food quality, and rude service. The second review raises much more serious concerns about serving spoiled food, potentially linked to issues arising from a power outage, and a complete lack of quality in taste and smell.

Given the nature of this feedback, it is challenging to identify any positive features of Chang An Chinese Restaurant based on the provided information. The reviews focus entirely on negative aspects of the dining experience, including perceived dishonesty in portion sizes, bland and subpar food quality, rude customer service, and, most concerningly, the serving of spoiled food.

Promotional information is entirely absent from the provided customer reviews. In light of the significant negative feedback regarding the fundamental aspects of food quality, portion sizes, and customer service, any potential promotions would likely be irrelevant to customers who have had such poor experiences. Addressing the core issues would be a more pressing concern for the restaurant.

In conclusion, the available customer reviews for Chang An Chinese Restaurant in Travelers Rest, SC, present a very negative picture. Customers have reported issues ranging from deceptive portion sizes and bland food to rude customer service and, most alarmingly, the serving of spoiled food. These experiences have led to strong dissatisfaction and a clear indication from reviewers that they will not be returning. Potential local users should carefully consider this feedback, which raises significant concerns about the value, quality, and service provided by Chang An Chinese Restaurant.