Chan's Restaurant

Welcome to Chan's Restaurant, a Chinese restaurant located at 212 E Main St in Silverton, Oregon, 97381. As a Chinese restaurant within the platform category, Chan's Restaurant offers a variety of Chinese dishes for the local community in Silverton. You can contact them at (503) 873-6741 or via their mobile number +1 503-873-6741.

Information regarding the specific environment or ambiance of Chan's Restaurant is somewhat limited based on the provided customer reviews. One reviewer mentioned it being their "go-to favorite for our family," which could suggest a comfortable and family-friendly atmosphere. However, the reviews do not offer detailed descriptions of the restaurant's decor or overall setting. Therefore, it is difficult to provide a comprehensive overview of the environment without further information. It is reasonable to infer that as a local family favorite, it likely offers a welcoming and casual dining space.

In terms of services, Chan's Restaurant appears to cater to both dine-in and takeout customers. One reviewer specifically mentioned ordering takeout, indicating that this service is available. The positive comment about it being a "go-to favorite for our family" likely implies that dine-in service is also a regular offering. The second reviewer, despite a negative experience with their takeout order, did note that the service was "very polite otherwise," suggesting a positive aspect of their customer interaction, regardless of the food quality issue.

The limited customer feedback provides contrasting views on the food quality at Chan's Restaurant. One reviewer expressed strong satisfaction, identifying it as their family's favorite and specifically mentioning several dishes they enjoy, including beef kung-pow, beef lo mein, Chan's chow mein, and pork fried rice. The fact that these dishes are consistently ordered by a returning family suggests that they are likely well-prepared and flavorful. This reviewer also noted that the pricing is "reasonable," indicating a good value proposition for their favorite meals.

In stark contrast, another customer had a significantly negative experience with a takeout order. They described the fried pork and shrimp as being "dry and hard as a rock," indicating a significant issue with the preparation and quality of these items. Furthermore, they reported that two of the takeout containers were open due to ripped tabs, raising concerns about the packaging and handling of the food for off-premises consumption. This reviewer found these issues "unacceptable," especially considering what they perceived as a "premium price tag," suggesting a mismatch between the price paid and the quality received. Despite the negative feedback on the food and packaging, this reviewer did acknowledge that the service was "very polite otherwise," separating the issue with the food from the politeness of the staff.

The contrasting reviews make it challenging to form a definitive overall assessment of the food quality and consistency at Chan's Restaurant. While one reviewer highlights popular dishes and reasonable pricing based on positive experiences, the other details a concerning experience with poorly prepared takeout items and inadequate packaging. This discrepancy suggests that the quality of food might vary, or that certain dishes or preparation methods may be more reliable than others. Potential customers might find the list of favored dishes from the satisfied reviewer helpful when making their choices.

Currently, no specific promotional information for Chan's Restaurant has been mentioned in the provided reviews. Local family-owned restaurants like Chan's often have their own specials or pricing strategies that might appeal to regular customers. To inquire about any current promotions, daily specials, or the pricing of their menu items, it would be best to contact Chan's Restaurant directly at (503) 873-6741.

In conclusion, Chan's Restaurant in Silverton, OR, is a Chinese restaurant that appears to be a local family favorite for some, with mentions of reasonably priced and well-liked dishes such as beef kung-pow, beef lo mein, Chan's chow mein, and pork fried rice. However, there is also a report of a very negative experience with a takeout order involving dry and hard fried items and damaged packaging, which was deemed unacceptable given the perceived premium price. While the service was noted as polite in both reviews, the significant difference in food quality experiences suggests potential inconsistencies. Potential customers may want to consider the specific dishes praised by the satisfied reviewer and perhaps exercise caution with fried takeout items based on the negative feedback. For the most accurate information about their menu, services, and any current promotions, contacting the restaurant directly is recommended.