Carnival Palace Chinese Restaurant

Carnival Palace Chinese Restaurant is located at 9209 Jamaica Ave in Woodhaven, New York (NY 11421), USA. For inquiries or to place an order, they can be reached at (718) 846-6888 or their mobile number +1 718-846-6888. As a local Chinese restaurant in the Woodhaven area, Carnival Palace aims to serve the community with a variety of Chinese culinary offerings.

When choosing a place to eat, especially a local restaurant, it's often helpful to consider the experiences of other diners. Online reviews can provide valuable insights, although it's important to remember that individual experiences can vary. The available reviews for Carnival Palace Chinese Restaurant present some significant concerns that potential local customers should be aware of.

One customer, who stated that Carnival Palace used to be their "favorite place," shared a very negative experience with a recent order. This order included two servings of boneless baby BBQ ribs with pork fried rice, among other items. The customer reported receiving bone-in ribs instead of boneless and described the pork fried rice as "stale" and tasting like "decompose meat." Due to these issues, the customer was afraid to eat the rice, fearing food poisoning. Upon calling the restaurant to inform them about the bad rice as a warning for future customers, the reviewer indicated that the attendant was "unpleased" and started to deny the claim. The customer emphasized that they were not seeking a refund or free food but simply wanted to make the restaurant aware of the problem. Ultimately, this customer expressed their intention not to order from Carnival Palace again, not solely because of the bad rice, but due to the perceived lack of effort to address and rectify the issue. The customer concluded by stating that the problematic items were discarded.

Another review is even more critical, strongly advising others to "DO NOT EAT HERE!!" This reviewer described it as the "WORST CHINESE RESTAURANT EVER," claiming to have found a dead fly in their food. Upon returning to the restaurant for a refund, they alleged that the staff stated it wasn't their problem and only provided a partial refund. This customer also described the food as "BLAND!!!" and characterized the workers as having the "WORST ATTITUDE EVER." This was reportedly their first and worst dining experience ever.

Based on these two recent reviews, there appear to be significant issues concerning food quality, order accuracy, and customer service at Carnival Palace Chinese Restaurant. The allegations of stale and potentially spoiled food, the presence of a foreign object in a dish, and the negative interactions with staff are serious concerns for any potential customer.

Given this information, local users considering Carnival Palace Chinese Restaurant should weigh these experiences carefully. While these are just two accounts, they raise red flags about the restaurant's standards in food preparation and handling, as well as their approach to customer complaints.

The reviews do not provide any information about the restaurant's environment or ambiance. There are no mentions of dine-in experiences, so it's unclear whether Carnival Palace primarily focuses on takeout and delivery, or if they have a seating area for customers. Similarly, there are no details about any unique features or specialties of the restaurant beyond the specific dishes mentioned in the negative reviews (boneless baby BBQ ribs, pork fried rice, and General Tso's chicken, which was not part of these particular reviews but is a common Chinese dish).

Furthermore, there is no promotional information available in these reviews. Local users would need to contact the restaurant directly or check any online platforms they might use to see if they offer any special deals or discounts.

As a Chinese restaurant in Woodhaven, Carnival Palace is geographically accessible to local residents. However, the strongly negative feedback regarding food quality and customer service should give potential customers pause. It is important to note that these are individual experiences reported online, and others might have had different experiences. However, the severity of the issues raised – potential food safety concerns and unhelpful staff – warrants careful consideration.

For local users seeking Chinese food in the Woodhaven area, it might be prudent to research other nearby options and compare reviews before deciding where to order or dine. If considering Carnival Palace, perhaps a small initial order might be a way to gauge the current quality and service firsthand, although the reported issues suggest caution is advisable.

In conclusion, the recent online reviews for Carnival Palace Chinese Restaurant, located at 9209 Jamaica Ave, Woodhaven, NY, paint a concerning picture regarding food quality and customer service. Allegations of stale food, incorrect orders, finding foreign objects in food, and unhelpful staff responses are serious issues that potential local customers should take into account when deciding whether to patronize this establishment. Without further positive or contrasting information, it is difficult to recommend Carnival Palace based solely on these recent experiences.