Canton House

Canton House is a Chinese restaurant located at 609 14th St SE, Decatur, AL 35601, USA. As a local Chinese eatery in Decatur, Alabama, Canton House aims to provide a dining option for those seeking Chinese cuisine. They can be contacted by phone at (256) 350-8868 or via mobile phone at +1 256-350-8868.

Recent customer reviews present extremely contrasting opinions regarding the dining experience at Canton House. One reviewer expressed profound disappointment, stating that their high hopes for delicious food were completely unmet. They described an initial positive impression of the service upon entering, noting "delightful, kind warm eyes," but this quickly turned negative as they felt "thrown away," ignored, and left feeling "sad and alone."

This reviewer's most severe criticism was directed at the food itself, which they unequivocally declared "the worst restaurant I have ever tasted." They pleaded with readers to "Never visit this place, EVER," emphasizing the depth of their regret. Recounting their experience at the buffet, they described a particularly negative encounter with the beef, where the smell foreshadowed the poor taste. The reviewer was so repulsed that they were unable to finish a single plate, a first for them at a buffet, and even shared a photo of their unfinished plate as evidence. They also mentioned paying $30 for two people, which they felt was not justified by the experience.

Conversely, another reviewer expressed the exact opposite sentiment, proclaiming Canton House as their "most favorite place in Decatur to eat!!!" This long-time customer expressed gratitude towards Ms. Ling and her husband Jimmy, who they stated have been "taking care of us for years." They conveyed a strong sense of loyalty and hope for the restaurant's continued success, expressing affection for the owners. This review stands in stark contrast to the overwhelmingly negative one, suggesting a highly polarized customer experience.

Based on these two reviews, the food quality at Canton House appears to be a significant point of contention. One customer found it utterly inedible and the worst they had ever tasted, while another considers it their favorite in Decatur. This extreme difference in opinion makes it difficult to form an objective assessment of the food quality without further information or a larger consensus from other reviews. The buffet format mentioned by the negative reviewer suggests that Canton House offers a self-serve option with a variety of dishes, including beef.

The environment of Canton House is only briefly touched upon. The positive reviewer's repeated patronage over the years might suggest a comfortable or familiar environment that they appreciate. However, the negative reviewer does not comment on the ambiance or cleanliness of the establishment, focusing solely on the negative aspects of the service and food.

In terms of services, Canton House offers a buffet, as indicated by the negative reviewer's experience. The initial positive interaction with the service staff ("delightful, kind warm eyes") suggests that some customers may find the staff to be friendly. However, the subsequent experience of being ignored and left alone indicates potential inconsistencies or issues with attentiveness in their service. The positive reviewer's long-term patronage and appreciation for the owners imply a level of personal connection and care for regular customers. There is no explicit mention of takeout or delivery services in the provided text.

The features of Canton House include a buffet offering a variety of dishes, including at least one beef dish. The starkly different service experiences suggest that the quality of service might be variable. The long-term loyalty of one customer indicates that Canton House has managed to create positive relationships with some members of the community over the years. However, the strong negative reaction from another customer raises serious concerns about the overall dining experience for new or less familiar patrons.

Currently, there is no promotional information available in the provided text. The reviews focus on the fundamental aspects of food quality and service rather than mentioning any special offers, discounts, or new menu items. To learn about any potential promotions at Canton House, it would be advisable to check their website (if they have one), their social media pages (if active), or contact them directly by phone.

In conclusion, Canton House in Decatur, AL, elicits extremely divergent reactions from recent customers. One reviewer had a profoundly negative experience with both the service and, especially, the food, strongly advising others to avoid the restaurant. Conversely, another long-time customer considers it their favorite place to eat in Decatur, praising the owners. This dramatic contrast suggests that potential local users should approach Canton House with caution. The availability of a buffet is noted, but the quality of the food offered appears to be highly inconsistent, at least based on these two accounts. While some may find a welcoming atmosphere and satisfactory service, others might encounter a significantly less positive experience. Further investigation or a willingness to take a chance may be necessary for individuals to form their own opinion of Canton House.