Burger King

Burger King is a fast-food restaurant located at 400 N Broadway, Pennsville Township, NJ 08070, USA. They can be contacted at (856) 299-1240 or +1 856-299-1240. It is important to note that despite being listed under the category of Chinese Restaurant, the name and reviews clearly indicate it is a fast-food restaurant known for its burgers and other fast-food items.

Customer reviews for this specific Burger King location in Pennsville Township paint a concerning picture regarding service and operational efficiency. One customer expressed extreme dissatisfaction, stating, "I would give them a zero rating if I could." They reported waiting for a long time at the speaker and then being ignored at the window despite seeing an employee working. This occurred at 9 AM, and the customer's simple request for French toast sticks was unmet, leading to the strong negative sentiment: "this place sucks and the people who work here suck even more."

Another review detailed a broader range of issues, stating that "At this Burger King location, the essence of customer service seems to have been forgotten." They mentioned that "Mobile orders are often overlooked, leaving customers waiting and frustrated." The drink station was described as being "in disarray, with spills and stains marking the area," and essential items such as "lids, soda cups, and trays are not readily available, requiring patrons to repeatedly request them." Furthermore, the restrooms were found to be lacking basic necessities like "toilet paper." This reviewer concluded that this "neglect paints a picture of a fast-food experience that falls short of the standard, reflecting a disregard for customer satisfaction."

Based on these reviews, the Burger King in Pennsville Township, NJ, appears to be facing significant challenges in terms of customer service and basic operational standards. Customers have reported issues ranging from being ignored at the drive-thru to forgotten mobile orders, a disorganized drink station lacking supplies, and even restrooms without toilet paper. The overall sentiment suggests a considerable level of dissatisfaction and a failure to meet basic customer service expectations. Local users considering this location should be aware of these negative experiences.

The environment, based on the reviews, seems to suffer from disorganization, particularly at the drink station, and a lack of basic maintenance in areas like the restrooms. Services include drive-thru and mobile order pickup, but both have been reported to have issues with attentiveness and order fulfillment. Key features typically associated with Burger King (like French toast sticks, burgers, etc.) are not highlighted positively in these reviews. Instead, the focus is on negative aspects of service and operational efficiency. No promotional information is available in the provided text.