Brick Oven Pizzeria

I was very disappointed today when I ordered a pepperoni pizza from this brick oven and got home to this a burnt pizza like what? How can you serve this to your customer and when I called to complain I was place on hold and no one ever answer me. It really mess up that we spend our hard earned money and we get burnt food and the workers don't care. If I could give them a zero I would. They knew that pizza was burnt.

On 2/18/25 I ordered a large steak and cheese Stromboli with fried peppers and onions . The total came too $21.00 . Last night on 3/1/25 I have ordered the same thing. This time with them price being $30.06 . I noticed it when I left the restaurant. I called and spoke to someone on the phone . When they first answered the phone they said “brick oven “ kitchen is closed . They are rude and very disrespectful. The guy that answered the phone had an attitude and very disrespectful. I explained to him about the price difference and he made every excuse in the book too come up with the $30.00 price . He said that they charge $3.95 per topping which is beyond ridiculous. Fried peppers and onions should be included as I ordered this before plenty of times and it was as no other charge . The food is not even the greatest . They keep putting the prices up and down on the Stromboli. When my husband was holding the box in the car he noticed all the greese coming out of the box onto his lap . Below is the picture I’ll prove it . This place is beyond disgusting anymore . The greese they made inside the Stromboli went through the pizza box into my husbands pants and into his boxers it was that greasy . The staff are horribly ignorant and come up with excuses of why the food changed so much in price within a 10 day period . I’d recommend nobody getting anything from this place . They are ignorant and the food is just disgusting anymore . The manager seems like he didn’t really care about the whole situation either and it got pushed too the back burner. You never should disrespect or treat customers the way this person did on the phone on last night . I’d recommend staying away from this place .

My first time at Brick Oven and I enjoyed it very much! Our server was friendly, she even acknowledged my little guy. I also noticed her greeting someone by name which is always nice to see! The atmosphere was calm and fun, a lot of neat memorabilia to look at. Food was delicious, would order the grilled chicken panini again!

Yesterday, Friday - Aug 2nd, 2024, Kit and I stopped at 2 more Pizza Joint's that are on the Lackawanna County, PA Pizza Trail!!! The 1st was the BRICK OVEN PIZZERIA & RESTAURANT, Kit Dwight had a Cheese and Broccoli Cut and I had a Old Forge Red Cut and then a Regular Plain Cut. All the cuts were delicious and had the regional flavor and taste. Most are made with a mixture of cheeses and some if not most don't use mozzarella as one of those that those of us from the New York, New Jersey area are use to!!! Either way, there are superb pizza and the average tasting pizza. So far today's cut's are leaning to the higher end!!!

This place is the best the portions are amazing, tasty and fresh and the price is more than fair. I have been going here for years never had a bad experience the place is spotless and the staff treats you like family . Great family run buisness.