Black-Eyed Suzie's Upstate

This place is awesome. Never knew! It's a sweet little cafe/deli/bakery serving unique creations. Not a traditional deli with sliced meats though. Plenty of vegetarian and meat options. A HUGE selection of sweet and savory treats as well. If you're looking to pick up gifts for a foodie in your life check this place out. Really friendly and chill atmosphere. Dine in or takeaway, but there's limited seating so keep that in mind.

I ordered catering from Black Eyed Suzie’s and could not have been more pleased from beginning ‘til end. Cheryl was consistently responsive to my many inquiries providing helpful answers along the way. I ordered catering for a group of 13- the food was well packaged with clear reheating instructions, all at an affordable price point. Oh, and the food was delicious!!! Highly recommend.

High quality, eclectic dishes served in various sizes so you can enjoy tapas style if you wish. Getting a bunch of items and sharing is recommended in my experience. Excellent coffee. Complimenting everything are a bunch of nicely curated goods on the shelf.

Great food great service. Use local ingredients to the table and reasonable prices. Our go to place when we visit Kingston.

Wow! I have to say I'm shocked. I do love their gluten free chicken and their soups, but I had a horrible experience today. The sweet potatoes I ordered for my daughter were EXTREMELY hot with red pepper flakes. My potato leek soup was delicious, and the GF fried chicken was on point. However, the sesame kale salad tasted very old and soggy. I understand rubbed kale and love marinated kale salads like from Stone Soup and Mother Earth, however this was inedible today. If itnwas just one thing I would not have called, but thought I would ask for a replacement with something we can eat because we are still hungry. Cheryl came to the phone and i shard that that these two items are inedible and Cheryl replied that it was a personal preference and nothing is wrong with her food and refused to switch for something we could eat. I thought this place was a great addition to Kingston, and I was a regular for the GF chicken, however I won't be back. What Cheryl didn't know is that I critique restaurants and am in the field. I can not support a business with no customer service. I am shocked, and sad, that they would lose a customer over a mistake with over-spiced sweet potatoes and a very soggy salad. Being in the sustainbility, restaurant, and customer service field, this is very surprising that Cheryl would lose customers with something easily fixable like this. She should have said is, "I'm sorry you, please chose something else, and I am hopeful you will be back or even since we are mainly take out let me refund your card or add a credit for next time you come in.