BigCity CheeseSteaks

We were excited to try this place, but was disappointed in what we received 0/10 wouldn't recommend. Why are these steak fries sideways in the bag? I was missing an order of fries. Very greasy and messy! No napkins or utensils. I really tried, but I won't be returning.

The only good thing about this place is the food. If you have the patience to deal with rude people and messed up attitudes then this is your place. The wait time is always longer than expected,like be serious how long does it take to chop up a steak. The main issue I have with this place is the effort that they put out. I always get the vibe this is just a hang out spot for the workers. Me and another guest have been waiting over 30min for our orders. Mine you I called ahead just be prepared for the wait but the cooks are literally in the back just talking. I understand it's not a fast food place but please can yall put some effort into actual work. I hate when black people get business and treat it like it's not a business. The front girl always has this look on her face as if she doesn't want to be here. I hate that I even have to make a review but this is literally a problem I experienced at least the last few times i decided to order here. Please get better.

My family came in today. I ordered the fish sandwich. My sister ordered the hot chicken tenders. And others ordered a Portish and a cheeseburger. and I would say that was the best fish sandwich I ever had the fish was extra crispy the sauce they didn’t use tartar sauce thank God they use some secret sauce it taste like the sauce from a big Mac from McDonald’s. My brother in law enjoyed his burger and his polish and my sister love her chicken tenders. They could’ve been extra crispy dough, but she didn’t ask for them to make it crispy so we really enjoyed our time there and we will be back.

This was my first time dining here. The service was great! The woman that took our order was very knowledgeable about the menu. Even though I was asking her a million questions, she answered every one lol. The food was good. We ordered the Philly, a polish w/ fries and peach cobbler egg rolls🔥🔥🔥

Philly is the best one i've ever had. I've been to Philly's Best in Chicago which is top tier like EAST Coast and this one is preferred over them. Fries were decent, not my style BUT at least they were salted. Each bite of the Philly was super good, juicy and flavorful. It was not lacking anything.