Big Chopsticks

this place isn't even a place as far as I'm concerned. you walk in, order from the huge screen as the lady just stands there behind the window/counter just looking at you. like why can't you just walk in and up to the counter and place your order with the chick behind the counter.... it makes no sense at all what so ever. definitely not a very friendly environment or people really. they need to smile every once in a while and talk with your customers instead of sitting there staring at them putting their order in. just my opinion. and the food really isn't not the greatest. not worth visiting a second time that's for sure.

I recently had takeout at this Chinese restaurant, and my experience left much to be desired. If you're expecting a menu with 2-3 entrees that come as a set, this is not the place for you. Everything here is separate – sides, entrees, drinks, you name it. While I appreciate variety, the issue arises when the pricing doesn't align with the quality offered. I opted for the Orange Chicken and the House Special Beef, which supposedly boasts Angus Beef. However, I have serious doubts about the authenticity of the Angus Beef claim. In fact, I was so disappointed that I took the step of submitting a complaint to the BBB, suspecting that several advertised aspects of this place might not be accurate. Regrettably, I have to be honest about my experience – the price point does not justify the quality of the food. In comparison, a visit to Panda Express would likely provide better value for your money. Despite the convenience of a quick turnaround on a Tuesday night, where my food was prepared within 10 minutes, this was the only positive aspect of my visit. It's disheartening to share a negative review, but I believe in transparency and providing honest feedback. In conclusion, if you're seeking a Chinese restaurant that delivers on both quality and value, you might want to explore other options. My experience, unfortunately, did not live up to the expectations. While it may seem harsh to put them on blast, my intention is to share my genuine encounter and help others make informed choices when choosing where to dine.

I don't know how this place is still in business. The food is absolutely awful and has no taste or flavor. The rice was undercooked, the noodles were bland, the orange chicken's texture was not consistent with other places, the staff looks like they don't have proper hygiene, the customer service is terrible. I would suggest that you go elsewhere, avoid this place at all costs, this poor excuse for chinese food is a huge disappointment. So many other places to do it better, heck even pick up sticks does it right. If you like horrid customer service, terrible food and dirty employees, then go ahead and give them a try. I would leave zero stars if it was allowed. You've been warned.

Unfortunately ordered through Postmates and meal was horrible. Ordered Chicken & Broccoli (horrible and came in a greasy white sauce - not the typcial brown sauce) and Chicken Chow Mein (okay). They also provided some soup which was inedible.

Don’t waste your time or money. Worst Chinese food I’ve ever had plus terrible customer service. Decided to try Big Chopsticks for lunch after receiving a flyer in the mail. So disappointed. Orange chicken is soggy, rice is dry, and the Thai tea that was supposed to have Boba has jelly and a tiny straw that you can’t drink it through. They don’t allow any substitutions for the lunch special, so your only option is hot and sour soup which is only so-so. Definitely will not return. Their only saving grace was a decent egg roll.