BIBIBOP Asian Grill

Delicious food. It could’ve been a little warmer but was still good. The restaurant was spotless and the outdoor patio was lovely to eat on.

We (husband and I) visited this establishment on Friday, and I was happy because I had not been there for a while because I accomplished losing 63lbs in the last 9 mos. and was not frequenting fast food restaurants. It was quite apparent as we approached the counter to order that the young man behind the counter to take our order seemed to already be quite angry and disturbed about something...unrelated to us. As he began taking the order and placing lettuce in my bowl, I asked for noodles. He gave me a half of a scoop, and I asked for more, he then picked up less than half of another scoop, and again, I asked for more, he then literally threw it in the bowl! Then he says abruptly, NEXT? As in what I would want next. I asked a question about purple rice, and he begrudgingly answered. He then says, angrily states.. "NEXT". I ordered carrots, black beans (which he spoon threw about seven blackbeans on the bowl), and I asked for more. He huffed and puffed and literally threw about 5 more into the bowl, the again...NEXT?!?! I then asked for broccoli, he literally threw two into the bowl, and I again said, more please, he smacks his lips, and I asked him why he was doing that. To my surprise...His reply, "You are asking for alot", to which I replied, I am paying a lot". But I had less than half of a bowl of food! As my husband, personal trainer began to order, he treated him the same way. My husband is extremely fit, and not a large man at all, about 165lbs, so he, too, was not asking for a lot. But the server would only give less than half scoops for the few things he wanted, and the server smacked his lips and swung his neck when hubby asked for a little more, and again with the emphatic NEXT?!?! before he could even get to the location for the remaining items being offered. We each may have asked for five- six original items each in our bowl and then a protein, and this young man was treating us as though we were asking him to make a bowl where the lid wouldn't close or something. Even when I said "Sir, thank you", he took exception by smacking his lips, rolling his eyes, swinging his head, and sashaying his shoulders around ...all with that with mumbling something under his breath with an angry glare! Absolutely reprehensible employee service! I have visited this establishment in the past and have even positively interacted with a manager (I believe Soo?) back in 2019 with great exchange, never saw this guy there during this time so he must be newer.They must be under new management, because the service was DEPLORABLE the previous manager would NEVER have tolerated that behavior. I hate to disparage good establishments and rarely do I review, but this was so awful, I felt compelled to leave one. I know nothing will ever be done to this employee, even after my calling the restaurant when I got home and asking for the district manager. I was told I had reached corporate office after dialing the 614 phone number for the Gahana location, which I knew was not true. It is so sad to see this type of service from an establishment that always provided us good service. I definitely won't ever go back!

I loved the place... 1. Cleanliness 2. Service 3. Food

Not As Good As It Used To Be. Too Many Menu Changes. Where's The Bean Sprouts & Most Recent Time The Woman Was Rude While Rest Of Employees Should Have Been Doing More To Get Tnrough The Rush. Food Is Still Good But I Perfer Old Menu

BIBIBOP has been one of my favorite places to eat for years. This location in particular is the best. The service is fast, helpful, and kind. They strive to make an experience worth paying for. On top of that the food is amazing, it’s HEALTHY fast food. The food makes you feel great and it’s more then enough for 2 meals. Thanks Bibibop