Best China

Welcome to Best China, a Chinese restaurant located at 7900 Stevens Mill Rd in Matthews, North Carolina (NC 28104), USA. As a part of the Chinese Restaurant platform category, Best China aims to serve the Matthews community with a variety of Chinese dishes. Based on customer reviews, the establishment is particularly recognized for the quality and taste of its food, making it a noteworthy option for those seeking flavorful Chinese cuisine in the area.

Operating as a Chinese restaurant, Best China likely offers a menu encompassing a range of popular Chinese-American dishes, catering to both familiar favorites and perhaps some regional specialties. The Chinese Restaurant category typically includes establishments that provide dine-in and takeout services, offering a diverse selection of soups, appetizers, noodle and rice dishes, and various meat, poultry, and seafood preparations. Best China appears to align with this model, with customer reviews mentioning a variety of dishes ordered for a family lunch.

The environment or ambiance of Best China is an area where some customers feel there is room for improvement. One reviewer specifically suggested that the owners/management should consider enhancing the "ambience" of the restaurant. This could imply that the current décor or atmosphere might be perceived as somewhat lacking or not as inviting as it could be. While the food is praised, the overall dining experience could potentially be elevated with attention to the physical setting. For local users who prioritize a comfortable and aesthetically pleasing environment alongside good food, this is a point to consider. However, for those primarily focused on the taste and quality of the food, this aspect might be less of a concern.

In terms of services, Best China offers both dine-in and takeout options, as indicated by a customer who walked in for lunch with their family. The service is described as "efficient," suggesting that orders are processed and delivered in a timely manner. However, one reviewer felt that there was room for improvement in "customer service," indicating that while the basic service functions adequately, the attentiveness and interaction with customers might not be as strong as some would prefer. This is an important aspect for restaurants as it contributes significantly to the overall customer experience. The potential addition of a selection of beers was also suggested as a way to enhance the offerings and potentially attract a broader customer base.

Several features of Best China stand out in the customer reviews, with the most prominent being the "delicious food." Specific dishes that received high praise include the egg drop soup, egg rolls, spring rolls, and steamed dumplings, all described as being "on point." The Lo Mein Special and a Pad Thai dish ordered by a customer's wife were also noted as "delicious." This strong positive feedback on a variety of appetizers and main courses suggests that Best China has a solid foundation in preparing tasty and satisfying meals.

However, not all dishes received the same level of acclaim. While the chicken wings and egg rolls were reported as "good," the egg rolls were noted to be on the smaller side, comparable in size to spring rolls. A more significant concern was raised regarding the "hot garlic pork," which was described as "terrible," "dry," and lacking the expected garlicky or spicy flavor, instead being "just sweet." This negative experience led one reviewer to express uncertainty about returning, especially after comparing it unfavorably to a similar dish at another local restaurant. This highlights a potential inconsistency in the quality or preparation of certain menu items.

Despite the mixed feedback on certain dishes and the suggestions for improvement in ambiance and customer service, the overall sentiment regarding the food quality remains largely positive. Customers who prioritize taste and are perhaps less concerned with the dining environment or highly personalized service may find Best China to be a worthwhile option for their Chinese food needs in Matthews.

Regarding promotional information, the provided text does not contain any details about current specials, discounts, or promotions offered by Best China. It is common for restaurants to have lunch specials, family meal deals, or other promotions to attract customers. To find out if Best China is currently running any such offers, it would be advisable to check their website if they have one, or to call them directly at (704) 893-2080 or +1 704-893-2080. Local online platforms or social media pages might also provide information on promotions if the restaurant actively uses them for marketing.

In conclusion, Best China in Matthews, NC, is a Chinese restaurant that stands out for its delicious food, with particular praise for its soups, various appetizers, and some main courses like the Lo Mein Special and Pad Thai. While the service is efficient, some customers feel that improvements could be made in customer interaction and the overall ambiance of the restaurant. There is also some variability in the quality of specific dishes, as highlighted by the negative review of the hot garlic pork. For local users in Matthews seeking tasty Chinese cuisine, Best China is worth considering, keeping in mind the potential areas for improvement mentioned in customer feedback. To learn about their menu and any current promotions, direct contact with the restaurant is recommended.