Bento Xpert

Bento Xpert, situated at 1125 N 9th St unit F in Milwaukee, presents itself as a Chinese restaurant specializing in bento boxes and other Chinese cuisine. Based on customer feedback, the restaurant seems to offer a mixed experience, with positive remarks about the food quality contrasted by serious concerns regarding customer service.

On the culinary side, one reviewer described their meal as "absolutely amazing" with an "even better price." They specifically praised the freshness and heat of the General Tao chicken bento, along with the delicious egg rolls. While a pork bun was considered "ok" and a little dry (noted as the reviewer's first experience with this item), the dumplings, despite being a "little too crispy," were still deemed delicious. This suggests that Bento Xpert has the potential to deliver tasty and affordable meals.

However, a starkly contrasting review paints a concerning picture of the customer service. A customer with previous positive experiences reported a recent visit where a simple inquiry about a non-menu item was met with a dismissive and unprofessional response from a restaurant worker. The reaction included a frustrated "No! No! We don't have that food item" accompanied by a hand gesture and the employee walking away. The reviewer expressed disappointment at this rude and overly dramatic behavior, especially in a situation where a helpful alternative could have been offered.

This negative service experience led the customer to leave and dine elsewhere, highlighting a significant issue that could deter potential business. The discrepancy between positive food reviews and negative service feedback suggests an inconsistency in the overall customer experience at Bento Xpert.

Currently, there is no information available regarding the environment of the restaurant (beyond it being a physical location for order pickup), specific services offered (dine-in vs. takeout beyond the mentioned order), features (beyond the bento box concept and menu items), or any promotional information. Local users considering Bento Xpert should weigh the positive feedback regarding food quality and price against the serious concerns raised about the unprofessional customer service encountered by at least one recent patron.