Bei Jing Garden

Bei Jing Garden is a Chinese restaurant situated at 431 Western Blvd A in Jacksonville, North Carolina. This establishment provides a range of Chinese dishes and offers both takeout and delivery services to the local community, including delivery to the nearby military base. While some customers have reported positive experiences with their orders and service, recent feedback also includes a significant concern regarding food safety.

Information regarding the specific environment or ambiance of Bei Jing Garden's dining area is not provided in the available customer reviews. The focus of the feedback is primarily on the takeout and delivery aspects of their service. Therefore, local users seeking information about the dine-in experience at Bei Jing Garden would need to visit the restaurant or inquire directly.

Bei Jing Garden offers both takeout and delivery services. One customer who frequently orders from them mentioned consistently pleasant interactions with the delivery driver, noting their friendliness and always ensuring a generous tip. This suggests that at least some of their delivery staff are courteous and contribute to a positive customer experience. Another reviewer who ordered delivery to a military base reported that their order arrived within 45 minutes, which they considered satisfactory. They also described the delivery driver as "friendly" and the phone ordering process as "fast and efficient," indicating a smooth and positive transaction.

The menu at Bei Jing Garden includes a variety of standard Chinese-American dishes. One customer specifically mentioned ordering the "lunch pork lo mein," "crab rangoon," and a "small wonton soup," all of which were presumably satisfactory as the overall experience was deemed "delicious" and prompted a repeat order. This suggests that Bei Jing Garden can deliver on taste and quality for certain menu items.

However, a significant and concerning issue was raised by another customer who reported finding a "metal string" in their son's food. The reviewer expressed relief that they had opened the food and placed it on a plate before their son consumed it, highlighting the potential danger of such a foreign object in the meal. This incident raises serious questions about food safety and quality control practices in the kitchen at Bei Jing Garden.

The features of Bei Jing Garden appear to include efficient phone ordering, as noted by the customer who ordered delivery. The ability to pay by card over the phone and add a tip also suggests a convenient and modern approach to transactions. The delivery service extends to the local military base, indicating a willingness to serve a significant portion of the Jacksonville community.

Regarding promotional information, one customer mentioned a "$3 fee on a $19 total" for delivery. This indicates a clear delivery charge policy, but no other promotional offers or discounts were mentioned in the provided reviews. Local users interested in potential specials or deals would need to contact the restaurant directly or check local advertising.

In conclusion, Bei Jing Garden in Jacksonville, NC, offers Chinese cuisine with takeout and delivery services. While some customers have reported positive experiences with friendly service, efficient ordering, and satisfactory food quality for certain dishes like the pork lo mein and crab rangoon, a significant incident involving a customer finding a metal string in their food raises serious concerns about food safety standards. The delivery service includes a $3 fee and appears to be reliable within a reasonable timeframe, even extending to the local military base. Potential customers should weigh the positive feedback regarding service and some menu items against the serious food safety issue reported in order to make an informed decision about ordering from Bei Jing Garden.

For local residents and military personnel in Jacksonville, NC, Bei Jing Garden presents itself as a convenient option for Chinese takeout and delivery. The positive experiences shared by some customers, particularly regarding the ease of ordering and the friendliness of the staff, suggest that the restaurant has the potential to provide a satisfactory service. The fact that they deliver to the base is a notable convenience for military families in the area.

However, the incident involving the metal string found in the food cannot be overlooked. Food safety is a paramount concern for any dining establishment, and the presence of a foreign object like a metal string in a meal indicates a significant lapse in quality control. While this appears to be an isolated incident based on the two available reviews, its potential consequences warrant serious consideration for anyone thinking of ordering from Bei Jing Garden.

The delivery fee of $3 on a $19 order provides transparency regarding the cost of delivery service. This is a relatively standard charge for food delivery and allows customers to factor this into their decision-making process. The reported 45-minute delivery time to the base suggests that they are reasonably efficient in their delivery operations, at least in some instances.

Given the conflicting feedback – positive remarks about service and some food items versus a serious food safety concern – local users might consider proceeding with caution. Perhaps trying a smaller order initially or focusing on dishes that have received positive mentions, like the pork lo mein and crab rangoon, could be a way to gauge the current quality and safety standards. It might also be prudent to inquire directly with the restaurant about their food safety protocols and how they are addressing the reported incident.

In summary, Bei Jing Garden offers accessible Chinese takeout and delivery in Jacksonville, NC, with reports of friendly and efficient service. However, the discovery of a metal string in a customer's food is a significant red flag that potential customers must consider. While some menu items have been praised, the food safety concern overshadows the positive aspects of the service. Local users should weigh these factors carefully before deciding to order from Bei Jing Garden and may want to seek assurances regarding food safety practices.