Bamboo House

Bamboo House is a Chinese restaurant situated at 2223 Northampton Street in Holyoke, Massachusetts. This establishment has served the local community for many years, with one reviewer mentioning they have been eating there since childhood and that the food is still good. Positive aspects highlighted in this review include big portions and fast service.

However, other recent feedback indicates potential issues with customer service and order management. One customer reported waiting for 40 minutes for a takeout order, only to discover it had been sitting on the bench under the wrong name the entire time. They expressed frustration at the lack of response when they inquired about their order and described the experience as ignorant treatment, stating it would be their first and last visit.

While one long-time customer speaks positively of the consistent food quality, big portions, and fast service, a more recent experience points to potential problems with order accuracy and customer attention, particularly for takeout orders. If you are considering Bamboo House, located at 2223 Northampton Street, Holyoke, MA, you can contact them at (413) 536-4299 or +1 413-536-4299.