Bamboo Garden Restaurant

Welcome to Bamboo Garden Restaurant, a Chinese restaurant located at 13051 Abercorn St b5 in Savannah, Georgia. As a Chinese Restaurant serving the Savannah community, Bamboo Garden offers a variety of Chinese dishes with options for takeout and delivery, including through platforms like GrubHub. We aim to provide our customers with flavorful food and convenient service. However, recent customer feedback indicates a range of experiences that potential patrons may want to consider.

One customer who ordered shrimp fried rice for pickup via GrubHub noted that while the flavor of the rice itself was delicious, their experience was marred by several issues. Despite specifically requesting no peas and no carrots, a common customization for this reviewer, their order was not prepared as requested. Furthermore, they expressed significant concerns about the quality of the shrimp, stating that some of it was not deveined. This resulted in a dish that primarily consisted of rice, plain onions, and shrimp with digestive tracts intact, which was a major disappointment, especially considering the price of $14 for the dish. The absence of scallions and eggs, ingredients often expected in shrimp fried rice, was also noted. This customer expressed strong doubt about returning to Bamboo Garden Restaurant in the future.

Another customer shared an experience of general disappointment with their recent order, stating that while Bamboo Garden had been "usually good" or at least "hit or miss" in the past, this particular experience was a definite letdown. They received a call that their order was ready earlier than initially estimated, despite the restaurant not being busy and having an hour until closing. The quality of the food was a significant issue, with the beef in their beef and broccoli described as inedible and the Singapore noodles as barely edible. Additionally, their order was inaccurate, as they received only one pork roll and two veggie rolls, which they did not order, for a total of $30. This negative experience prompted them to seek recommendations for other Chinese restaurants in their vicinity, indicating a loss of confidence in Bamboo Garden Restaurant.

These reviews highlight several areas of potential concern for customers. Order accuracy appears to be an issue, as evidenced by the incorrect preparation of the shrimp fried rice. Food quality is also a point of contention, with complaints about undercooked or poorly prepared ingredients like shrimp and beef. The omission of expected ingredients, such as eggs and scallions in fried rice, can also impact customer satisfaction. Furthermore, the overall value for money seems to be a concern, with customers feeling that the quality and accuracy of their orders did not justify the price paid.

In terms of the restaurant's environment, one reviewer provided a stark contrast between the exterior and interior. While the outside was described as "nice and presentable," the inside was likened to an "old school fish market" from their hometown of Compton. This description suggests that the interior ambiance might not be appealing to all customers and could be perceived as unclean or outdated. This is an important aspect for customers who choose to pick up their orders or might consider dining in if that option is available (though not explicitly mentioned in the reviews).

The services offered by Bamboo Garden Restaurant include takeout and delivery, as indicated by the use of GrubHub for placing orders. The fact that one customer was able to place their order in person despite an initial confusion suggests that walk-in orders are also accepted. However, the experience of the first reviewer indicates potential issues with communication or order processing when picking up. The second reviewer's experience of their order being ready early suggests that the kitchen aims for efficiency, though this did not correlate with food quality in their case.

Features of Bamboo Garden Restaurant, based on the limited information, include its location on Abercorn St in Savannah and its availability on the GrubHub delivery platform. The delicious flavor of the rice, as mentioned by one reviewer, could be considered a positive feature when the dish is prepared correctly. However, the inconsistencies in order accuracy and food quality detract from any potential positive features. The drive-thru service is not mentioned, so it is assumed that orders are either picked up inside or delivered.

Promotional information is not provided in the customer reviews. To learn about any current specials, discounts, or new menu items at Bamboo Garden Restaurant, customers are advised to contact them directly at (912) 927-9668 or +1 912-927-9668. Given the issues raised in the reviews, it would be prudent for potential customers to inquire about the restaurant's policies on order accuracy and food quality assurance.

In conclusion, Bamboo Garden Restaurant in Savannah, GA, has received mixed reviews from customers. While the flavor of the rice has been praised, significant concerns have been raised regarding order accuracy, the quality of ingredients such as shrimp and beef, the omission of expected items, and the interior environment of the restaurant. Potential customers should weigh these factors when deciding whether to patronize Bamboo Garden Restaurant and may want to consider recent reviews alongside any positive experiences they might have had in the past. Contacting the restaurant directly for clarification on their food preparation and service standards is recommended.