Bamboo Express

Bamboo Express is a Chinese restaurant conveniently situated within the Minneapolis Skyway system at 601 S Marquette Ave #204, Minneapolis, MN 55402. As a part of the Chinese Restaurant category, it specializes in offering American Chinese food at what customers describe as reasonable prices. For inquiries, Bamboo Express can be contacted at (651) 925-6649 or via their mobile number +1 651-925-6649.

Recent customer reviews provide a mixed but informative perspective on Bamboo Express. One reviewer enthusiastically described it as "a gem in the skyway!" They praised the restaurant for doing American Chinese food "very well for a reasonable price." A particular highlight for this customer was the inclusion of "big cuts of fresh vegetables" in most dishes, noting that these stir-fried vegetables retained their crispness and were not the "slimy frozen veg" often found elsewhere. This reviewer specifically mentioned that the stir-fried vegetables, which include tofu, were their favorite. They also appreciated the "nice big portions" offered and declared the egg rolls to be "the best in the skyway!" This feedback paints a picture of a restaurant that prioritizes fresh ingredients, generous servings, and quality preparation of classic American Chinese dishes, particularly its vegetable-centric options and egg rolls.

However, another reviewer shared a significantly less positive experience related to the restaurant's operating hours and customer service. They mentioned that the "house made to order fried rice is super good!" indicating a high quality for at least one of their specialty dishes. Unfortunately, their positive experience with the food was overshadowed by issues with the consistency of the operating hours. This customer reported calling twice to confirm the closing time, being informed it was 3:00 PM. However, upon arriving at the location, they found it closed at 2:30 PM. When they called again from the door, they were allegedly hung up on by a male employee. Upon asking for his name (noting that he was not one of the "nice ladies in the front"), the employee reportedly began to yell at them. This reviewer expressed extreme disappointment and frustration with this "horrible customer service" and the unprofessional handling of the situation. They emphasized the inconvenience of their commute and the cost of parking, only to find the restaurant closed earlier than communicated. As a result of this negative experience, they indicated that it would be "quite some time" before they and their group would return, strongly urging the restaurant to "UPDATE YOUR HOURS!!" This review raises serious concerns about the reliability of the stated operating hours and the professionalism of at least one staff member.

Considering these two reviews, Bamboo Express appears to be a Chinese restaurant that excels in the quality of its American Chinese food, particularly dishes featuring stir-fried vegetables and their house-made fried rice. Customers can expect generous portion sizes and reasonable prices, especially given its location within the Skyway system, which often caters to a busy lunchtime crowd. The egg rolls are also highlighted as a standout item.

However, a significant drawback seems to be the potential inconsistency in operating hours and issues with customer service, as detailed by one reviewer's negative experience. This inconsistency can lead to considerable frustration for customers who make the effort to visit based on the provided hours. The unprofessional behavior of the employee in the reported incident is also a serious concern that could deter potential customers.

For local users working or passing through the Minneapolis Skyway, Bamboo Express offers a convenient location for a reasonably priced American Chinese meal. The positive feedback on the food quality, especially the fresh vegetables and generous portions, makes it an appealing option for lunch or a quick bite. The "gem in the skyway" description suggests that it is a well-regarded choice among those familiar with the Skyway's dining options.

However, potential customers should be aware of the reported inconsistencies in operating hours and the possibility of encountering unprofessional customer service. It might be advisable to call ahead to confirm the closing time before making a trip, especially if traveling from outside the immediate Skyway area.

The available information does not provide details about the restaurant's ambiance or specific features of its physical environment within the Skyway. As it is located in the Skyway, it likely caters primarily to the weekday lunch crowd and those working in the downtown area. There is no mention of dine-in seating versus primarily takeout service, although the nature of Skyway restaurants often includes some seating for immediate consumption.

Similarly, there is no promotional information available in these reviews. Local users would need to check directly with the restaurant for any ongoing specials or promotions.

In conclusion, Bamboo Express in the Minneapolis Skyway is praised for its well-prepared American Chinese food featuring fresh, crisp stir-fried vegetables, generous portions, and reasonable prices. The egg rolls and house-made fried rice are also noted as particularly good. However, potential customers should be aware of reported issues with inconsistent operating hours and the possibility of unprofessional customer service. While the food quality seems to be a strong point, the reliability of the service and stated hours may be areas for improvement. For those working in or frequently visiting the Skyway, the convenience and food quality might outweigh these concerns, but it would be prudent to verify the operating hours before planning a visit.