Asian Grill

Welcome to Asian Grill, a Chinese restaurant located in Midlothian, Virginia, at 2053 Walmart Way. Operating under the platform category of "Chinese Restaurant," Asian Grill aims to provide local users with a variety of Chinese dishes for dine-in, takeout, and potentially delivery. This establishment has received varied feedback from its customers, indicating a spectrum of experiences.

One long-term customer has expressed exceptional loyalty to Asian Grill, stating they have been a patron since the age of 16 and, now at 33, consider it the only place where they will eat General Tso's chicken. This reviewer highly praises the dish, emphasizing its unique preparation compared to other establishments. Furthermore, they highlight the family-owned nature of the business and commend their outstanding customer service. This positive feedback includes instances where the staff remembered personal details and provided special treatment, particularly during a pregnancy, suggesting a high level of personalized care and community connection.

In stark contrast, another customer reported a significantly negative experience. This reviewer spent over $50 and expressed dissatisfaction with multiple aspects of their order. They claimed to have received white rice instead of fried rice and egg rolls instead of spring rolls, indicating potential issues with order accuracy. Furthermore, they criticized the quality of several dishes. The General Tso's chicken and sesame chicken were described as "nuggets dried up" rather than freshly cooked with sauce. The garlic chicken was deemed potentially unsafe to eat due to its taste, and the portion sizes were considered very small relative to the price paid. This feedback raises concerns about food quality, preparation methods, and value for money.

The provided information does not offer details about the restaurant's ambiance or dine-in environment. Therefore, an objective introduction can only focus on the available customer reviews regarding the food and service aspects. The contrasting opinions suggest that customer experience at Asian Grill may be inconsistent, with some individuals developing strong loyalty due to perceived exceptional quality and personalized service, while others report significant issues with food quality, order accuracy, and portion sizes.

Given the available information, potential local users should be aware of the diverse range of experiences reported by previous customers. While the positive review highlights a long-standing positive relationship with the restaurant, particularly regarding their General Tso's chicken and customer service, the negative review raises serious concerns about food quality, order fulfillment, and value. Without further information regarding the restaurant's environment, additional menu details, or recent operational changes, it is challenging to provide a more comprehensive and balanced introduction.

For local users considering Asian Grill, it may be prudent to take these contrasting reviews into account. Individuals who highly value a specific dish like the General Tso's chicken and appreciate personalized service might find Asian Grill to their liking, based on the positive feedback. However, those prioritizing order accuracy, food quality across the menu, and reasonable portion sizes for the price may want to exercise caution or seek more recent reviews to gauge the current state of the restaurant's offerings. To contact Asian Grill, you can use the phone number (804) 378-8181 or the mobile number +1 804-378-8181.

In conclusion, Asian Grill is a Chinese restaurant in Midlothian, VA, that has elicited strong, yet opposing, reactions from its customers. The positive feedback emphasizes a specific signature dish and exceptional personalized service from a family-owned business. Conversely, the negative feedback points to significant issues with food quality, order accuracy, and portion sizes. Potential customers are advised to consider these contrasting experiences when deciding whether to patronize Asian Grill.