Asian Buffet Restaurant

Welcome to Asian Buffet Restaurant, a Chinese restaurant located at 412 N Main St, Franklin, KY 42134, USA. You can contact them at (270) 776-9928 or +1 270-776-9928 for inquiries. Based on recent customer reviews, Asian Buffet Restaurant presents a mixed picture, with some patrons highlighting its long establishment and the niceness of the owners, while others have raised concerns regarding pricing practices and customer service. This introduction aims to provide an objective overview based on the available customer feedback.

One customer who dined at Asian Buffet Restaurant with their daughter during lunchtime had a negative experience concerning the billing. They noted that a floor sign near the checkout at the front entrance advertised the adult lunch price as $9.99 and the dinner price as $11.99. However, upon receiving their ticket at the table after they had begun eating, they were charged the dinner price instead of the advertised lunch price. When they pointed out the discrepancy to the hostess, they were informed that the dinner price was being charged all day due to it being Valentine's Day. The customer then drew attention to the advertised prices on the sign and argued that charging more than the advertised price without any prior notification was not ethical. They also mentioned that the sign was a dry eraser board, making it easy for the restaurant to have posted the correct pricing for the special day. Furthermore, the customer observed that the buffet during lunchtime primarily featured items typically associated with lunch rather than dinner.

Despite these concerns and the customer's polite explanation, the hostess reportedly made no offer to correct the bill, simply shrugging and saying "sorry." The reviewer expressed their belief that the restaurant likely made a significant amount of extra money by overcharging customers on that day, citing an example of a table of at least ten men who would have been overcharged a substantial amount collectively. While acknowledging that the food tasted fine, the customer strongly disagreed with the practice of blatant overcharging and indicated that they might not do business with the restaurant again due to this issue.

In contrast to this negative experience, another reviewer described Asian Buffet Restaurant as a "long establishment of Franklin KY." This suggests that the restaurant has been a part of the local community for a significant period. This reviewer acknowledged that the building might not be the most aesthetically pleasing, describing it as "old" in terms of looks. However, they emphasized their frequent patronage, stating that they "eat here all the time," and found the owners, particularly the lady owner, to be "very nice," although they humorously noted that she might need a vacation. Despite the building's appearance, this customer expressed a willingness to recommend the establishment to visitors from outside the area, noting its location in downtown Franklin, KY, next to the Piggly Wiggly Grocery store.

A third, brief review, dated August 20, 2019, mentioned a sign on the front door and expressed a wait-and-see attitude regarding whether new individuals would maintain the standards set by the owners the reviewer had come to know. This review suggests a potential change in ownership or management around that time, although no further details are provided about the outcome of this transition in relation to the more recent reviews.

Based on these reviews, the environment of Asian Buffet Restaurant is described as being in an older building that might not be visually appealing. However, it is located in downtown Franklin, KY, and is situated next to a Piggly Wiggly grocery store, making it a potentially convenient location for local residents and visitors. The atmosphere or decor inside the restaurant is not detailed in the provided reviews.

The services offered by Asian Buffet Restaurant include a buffet with a variety of Asian dishes. The pricing structure typically includes different rates for lunch and dinner, as indicated by the advertised prices. However, the Valentine's Day incident suggests that the restaurant might implement special pricing on holidays without clearly communicating this to customers beforehand. The friendliness of the owners, particularly the lady owner, is highlighted in one review as a positive aspect of the service. However, the handling of the billing discrepancy on Valentine's Day raises concerns about customer service practices in certain situations.

Key features of Asian Buffet Restaurant include its long-standing presence in Franklin, KY, suggesting a degree of familiarity and tradition within the community. The buffet format allows customers to sample a variety of dishes. The owners have been described as nice by at least one regular customer. However, potential drawbacks include the aging appearance of the building and possible inconsistencies or lack of transparency in pricing, especially on special occasions. The variety and quality of the food itself receive mixed feedback, with one customer finding it "fine" but not exceptional enough to overlook billing issues.

There is no information provided in the reviews regarding any specific promotional offers or regular discounts at Asian Buffet Restaurant. Local users interested in dining here might want to inquire directly about current pricing, any special offers, or holiday pricing policies, especially if visiting on a special occasion. The discrepancy in pricing on Valentine's Day serves as a reminder to clarify costs before dining, particularly when advertised prices are visible.

In conclusion, Asian Buffet Restaurant in Franklin, KY, is a long-established buffet offering a range of Asian dishes. While one regular customer appreciates the friendly owners and recommends the establishment despite its aging building, another recent customer had a negative experience due to being overcharged on a holiday without prior notification, despite clear signage indicating regular lunch and dinner prices. This inconsistency in pricing practices raises concerns about transparency and customer service. Potential local users might find the restaurant convenient due to its downtown location, but should be aware of the possibility of unadvertised price changes on special days and consider clarifying the pricing before their meal. For information on current promotions or regular pricing, contacting the restaurant directly is recommended.