Asian Bistro By Olette

Welcome to Asian Bistro By Olette, a local establishment in the Chinese Restaurant category, located at 423 W Henry St, Staunton, IL 62088, USA. You can contact them at (618) 635-2012 or their mobile number +1 618-635-2012 for orders or inquiries. Based on customer feedback available online, experiences at Asian Bistro By Olette appear to be varied, with some highlighting exceptional service and others expressing significant dissatisfaction with the food quality.

One customer shared a highly positive experience, emphasizing the owner's dedication and the resulting high quality of the food. This reviewer, who placed a small takeout order of spring rolls, was impressed by the "complete respect and professionalism" received during the phone order and upon arrival. They were warmly greeted by the owner and another staff member, noting the "smiles and great hospitality." A memorable conversation with a staff member named Josten left a strong positive impression due to his kindness and personality. The reviewer also appreciated the owner, Olette, personally delivering the order with fortune cookies. Despite a minor oversight of leaving without paying, the situation was handled smoothly upon calling back. The spring rolls themselves were described as "fried perfectly," with a desirable crispiness and generous filling of vegetables and pork. This positive experience suggests that Asian Bistro By Olette is capable of providing excellent food and service, particularly for takeout orders.

This positive reviewer also noted the extensive menu options available at "very well" prices, indicating a wide variety of choices to cater to different preferences. The fact that the restaurant has been open for ten years was also seen as a testament to their ability to satisfy customers over time.

However, other reviews present a starkly contrasting view of Asian Bistro By Olette. One customer expressed extreme disappointment, stating that after their dinner, both they and their companion were still hungry and deemed the food "NOT edible," vowing to "Never again" patronize the establishment.

Another highly critical review focused on specific dishes, claiming that the "pot stickers" were not authentic, appeared to be "deep fried in old grease," and tasted "BAD," with even the accompanying "goyza sauce" being unpleasant. This reviewer expressed concern about the contents of the dumplings, describing them as "thick gross" and "still raw." The crab rangoon was described as having "zero flavor" and being "dripping in grease." Furthermore, this reviewer's roommate reportedly spat out the egg roll, stating it tasted "spoiled," and their chicken wing was described as a dried-up piece with barely any meat. The only edible items from this order were reportedly "white rice and tofu," but the overall negative experience led to a loss of appetite, especially considering the cost of over $40. This customer also concluded with a firm "Never again!"

Considering these divergent opinions, it is challenging to form a definitive picture of the environment and services at Asian Bistro By Olette based solely on these reviews. The positive review highlights friendly and professional service during a takeout order, suggesting that the staff, including the owner and other members, are capable of providing a welcoming experience. The mention of a clean and well-prepared takeout order also implies attention to detail in this aspect of their service.

On the other hand, the negative reviews do not provide specific details about the dine-in environment but heavily criticize the quality and preparation of the food. Issues such as undercooked dumplings, excessively greasy and flavorless items, and potentially spoiled food raise significant concerns about the kitchen's standards and food safety practices. The discrepancy in the perceived edibility of the food between different customers is notable.

Regarding features, Asian Bistro By Olette offers both dine-in and takeout options, as indicated by the reviews. The menu is described as having "so many options," suggesting a wide range of dishes, likely encompassing various Chinese and possibly other Asian cuisines, given the name "Asian Bistro." The prices are mentioned as being "very well," which could be an attractive feature for budget-conscious diners, although this is contrasted by a reviewer who felt their $40+ meal was a waste due to the poor food quality.

Currently, there is no promotional information available in the provided reviews. To inquire about any special offers, discounts, or new menu items, it would be best to contact Asian Bistro By Olette directly at the provided phone numbers.

In conclusion, Asian Bistro By Olette in Staunton, IL, presents a mixed picture based on the available customer reviews. While some patrons have experienced excellent service and well-prepared food, others have reported significant issues with food quality, taste, and preparation. Potential customers are advised to consider these contrasting experiences and perhaps inquire directly with the restaurant about their current standards and practices before placing an order or dining in.