Find My Perfect Chinese Restaurant Near Me

An Overview of Asia Express in Union City: Customer Experiences and Food Quality
  1. Chinese Food
  2. Chinese Restaurant
  3. California
  4. Alameda County
  5. Union City
  6. Chinese Restaurant in Decoto Road
  7. Asia Express

Asia Express

103 reviews

Asia Express Photos

Asia Express 1Asia Express 2Asia Express 3Asia Express 4Asia Express 5Asia Express 6Asia Express 7Asia Express 8Asia Express 9Asia Express 10

Hours

Monday, 11:00 AM - 8:00 PM
Tuesday, 11:00 AM - 8:00 PM
Wednesday, 11:00 AM - 8:00 PM
Thursday, 11:00 AM - 8:00 PM
Friday, 11:00 AM - 8:00 PM
Saturday, 11:00 AM - 8:00 PM
Sunday, 11:00 AM - 8:00 PM

About Asia Express

Welcome to Asia Express, a Chinese restaurant located at 1710 Decoto Rd in Union City, California. Operating within the Chinese Restaurant category, Asia Express appears to primarily cater to customers seeking fast food and take-out options in the Union City area of the Bay Area. Based on recent customer feedback available online, it is important for local users to be aware of certain concerns that have been raised regarding the restaurant's offerings.

One customer who ordered two items from Asia Express reported significant dissatisfaction with the portion sizes. They stated that the portions were "so small" that they did not even fill up the container. This suggests that the quantity of food provided for the price may be a point of concern for some patrons. The customer further recounted asking a staff member to fill up their order. In response, they were allegedly given only seven slices of BBQ pork and a serving of mushroom chicken. Following this, the customer requested some gravy from the mushroom chicken to be placed on their rice but was reportedly denied this request, receiving "nothing!!!" Upon arriving home and consuming the food, the customer described it as "fffffn dry," indicating a lack of moisture and potentially impacting the overall taste and enjoyment of the meal. This negative experience led the reviewer to label Asia Express a "Sad place!!!"

Another customer review was even more critical, describing the food as being of "Extremely low quality." This is a significant concern for potential customers. The reviewer specifically mentioned the "terrible" quality of the meat used in the dishes. Additionally, they reported receiving "Burnt egg rolls that are cold inside," indicating issues with food preparation and quality control. Based on their negative experience, this reviewer strongly advised others to "Save your money and time and go somewhere else," suggesting a high level of dissatisfaction and a recommendation to avoid Asia Express in favor of alternative dining options.

Considering the limited feedback available, the recurring themes are quite negative, focusing on small portion sizes, dryness of the food, poor quality of ingredients (particularly meat), and issues with the preparation of specific items like egg rolls. These reviews do not offer any positive aspects regarding the food quality or portion sizes at Asia Express.

Information regarding the environment of Asia Express is not provided in the available reviews. As a fast food and take-out oriented establishment, it is likely that the ambiance and decor are secondary to the efficiency of order fulfillment. Customers might expect a functional space for placing and picking up orders, but detailed descriptions of the interior or exterior are absent.

In terms of services, Asia Express primarily offers take-out, as suggested by the limited interaction described in the negative reviews. The availability of phone numbers ((510) 429-1881 and +1 510-429-1881) indicates that customers can likely place orders over the phone for pickup. However, the interaction described by one reviewer regarding the request for more food and gravy suggests a potentially unaccommodating approach to customer requests. There is no mention of dine-in or delivery services in the provided feedback.

Features of Asia Express, based solely on the negative reviews, are difficult to ascertain positively. One could infer that it aims to provide quick service, being categorized as "Express." However, the quality and quantity of the food, as reported by these customers, do not seem to align with a positive dining experience. The small portions and dry food mentioned by one reviewer, and the low-quality meat and poorly prepared egg rolls reported by another, are significant drawbacks. There are no features highlighted that would typically attract customers, such as unique dishes, special preparation methods, or high-quality ingredients.

There is no promotional information available in the provided customer reviews. Local users would need to contact Asia Express directly to inquire about any current specials or promotions they might be offering.

In conclusion, the limited customer feedback available for Asia Express in Union City paints a concerning picture. Both reviewers express significant dissatisfaction with their experiences, citing issues such as extremely small portion sizes that do not fill containers, dry food lacking in flavor, very low quality meat, and poorly prepared items like burnt and cold egg rolls. One reviewer explicitly recommends avoiding the restaurant altogether. Given this negative feedback, local users might want to exercise caution and consider these points before choosing to order from Asia Express. It would be prudent to seek more recent and potentially more diverse reviews to get a broader understanding of the current customer experience at this establishment.

Asia Express Location

1710 Decoto Rd, Union City, CA 94587, USA

Customer Reviews

3.0
103 reviews
j
james p
Mar 13, 2025

Ordered 2 item. The portions was so small. It doesn't even fill up the container. I ask the lady to fill it up.. she gave me 7 slices of bbq pork and ask for mushroom chicken. I ask for some gravy from the mushroom chicken to be place on the rice. She gave nothing..!!! I got home and ate the food..it was ffffffn dry Sad place!!!

P
Phil J
Dec 31, 2024

Extremely low quality food. The meat is terrible. Burnt egg rolls that are cold inside. Save your money and time and go somewhere else.

G
Guadalupe Barajas
Oct 13, 2024

My family and i have been coming to this place for years but since the new owners bought the food has been bad. Chow main was very dry and sticky and only had one small pieceof meat. Orange chicken was dry and did not taste like Orange. Honey walnut shrimp taste more like Orange chicken. Teriyaki chicken was burnt and chewy. Pork fried rice taste burnt.

S
Stephanie Andersen
Oct 19, 2023

Food was “eh.” Food was dry. Lady serving the food was rushed to serve us. Wanted to stay and eat but the restaurant felt unwelcoming.

K
Kristina valencia
Dec 01, 2023

I was looking for a place that sold chicken wonton soup and shrimp wonton soup and found this place on Google. I ordered for pickup and it was ready as soon as I got there. The flavor is spot on and delicious. Nice and hot to touch so it's perfect by the time you get home. This will be my new wonton soup place!

MORE