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Applebee's Grill + Bar in Lansing, MI - Customer Experiences
  1. Chinese Food
  2. Chinese Restaurant
  3. Michigan
  4. Eaton County
  5. Lansing
  6. Chinese Restaurant in West Saginaw Highway
  7. Applebee's Grill + Bar

Applebee's Grill + Bar

2109 reviews

Applebee's Grill + Bar Photos

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Hours

Monday, 11:00 AM - 0:00 AM
Tuesday, 11:00 AM - 0:00 AM
Wednesday, 11:00 AM - 0:00 AM
Thursday, 11:00 AM - 0:00 AM
Friday, 11:00 AM - 0:00 AM
Saturday, 11:00 AM - 0:00 AM
Sunday, 11:00 AM - 11:00 PM

About Applebee's Grill + Bar

Applebee's Grill + Bar is located at 5400 W Saginaw Hwy, Lansing, MI 48917, USA. They can be contacted at phone number (517) 321-6045 or mobile phone +1 517-321-6045.

Based on recent customer reviews, the experiences at this Applebee's location appear to be mixed. One customer noted that the food was great and the restaurant itself was super clean. However, they found the service to be lacking. While their server was friendly, they felt the server seemed unenthusiastic and inattentive, not checking on them adequately. The customer had to ask twice for small plates and felt ignored the first time. They also observed other staff members who did not appear friendly and gave off negative expressions. Despite enjoying the food, this customer mentioned they would probably not recommend this particular Applebee's due to the service issues, while acknowledging it might have been an off day for the staff.

Another customer who tried the "two for twenty five Dinner" with fiesta lime chicken and a salad described the meal as mediocre at best. They also experienced slow service despite the restaurant having very few customers. Consequently, this customer stated they do not plan on returning in the future.

In summary, while one reviewer praised the food and cleanliness of this Applebee's location, both reviews highlight significant concerns regarding the quality and attentiveness of the service. Local users considering dining here should be aware of these recent experiences, which suggest potential inconsistencies in service despite positive feedback on the food from one customer.

Customer Reviews

4.0
2109 reviews
A
Amy Barrett
Apr 07, 2025

The food was great and the restaurant it's self was super clean. The service wasn't the greatest. Our server was friendly enough but it felt like he was forcing himself and didn't seem like he wanted to be there and just blah. Didn't really check on us. I had to ask to get some small plates twice. He blatantly ignored me the first time. Then going to the restroom and having to walk past other workers they didn't smile or come off friendly. They gave dirty looks which I mean look if you're having a bad day I get it but when in the service industry we have to suck it up. Our waiter really didn't engage with our little one either but seemed more annoyed by her. So I honestly probably wouldn't recommend this Applebee's. The food was great though and who knows maybe they were having an off day

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James HOWLETT
Mar 26, 2025

Came to Applebee's with a friend, I had the two for. twenty five Dinner , which consisted of fiesta lime chicken, with a salad it was mediocre at Best, the service was slow even though there very few people in the restaurant, I don't think I will be coming back in the future.

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Hilary
Aug 19, 2024

I found about 5 hairs in my burger after I already ate most of it. It looked like they dropped it on the floor and picked it back up! I told the waitress and all I got was a replacement. No, I didn't get a burger again! Please be careful here. I also found a live bug in my salad the time before that. Walking around, I mean ALIVE. I am never going back. Yes, I took pictures of the hairs. I am posting them here.

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Jared Clemens
Jan 12, 2025

Cydnie is the bees knees. Gives Andy a real run for his money. Weather outside was terrible, but this Saturday staff is warm and comforting. This place is better than Disney world.

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Sarah Piercy
Feb 28, 2025

Service was great until our server made fun of another wait staff for being autistic. This put a bad taste in my mouth. If another staff member is bothering you, their autism is not the problem. Disabilities are not always visible nor are they to blame for whatever interpersonal problems you have with a disabled person. I did not appreciate experiencing a hate crime at the end of a nice dinner with who I thought was a lovely server. As an autistic person I would not return.

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